Anderson

Anything, we have billings and client support tickets. Do we need to shut it down. We can't get in and it appears to be eating passwords. The reset script does not work even thought we can see admin in the table. Help, we have been locked out for several days.

I have had to reset the password twice now on WHMSC. It is like it is forgetting it or something. I just did he reset script that you guys sent in the tableadmins sql for the 3rd tme and now that won't work either. Any ideas? Thanks,

Got it... thanks

OK, got it down to just one! Warning: Smarty error: unable to read resource: "orderforms//configureproductdomain.tpl" in /home/my21to21/public_html/client/includes/smarty/Smarty.class.php on line 1093

I got that path figured out... Now I am getting smarty errors like this. Getting closer. ********************************************************************* Warning: Smarty error: unable to read resource: "default/header.tpl" in /home/my21to21/public_html/client/includes/smarty/Smarty.class.php on line 1093 Warning: Smarty error: unable to read resource: "default/header.tpl" in /home/my21to21/public_html/client/includes/smarty/Smarty.class.php on line 1093 Warning: Smarty error: unable to read resource: "orderforms//configureproductdomain.tpl" in /home/my21to21/public_html/client/includes/smarty/Smarty.class.php on line 1093 Powered by WHMCompleteSolution Logged in as Administrator | Return to Admin Area Warning: Smarty error: unable to read resource: "default/footer.tpl" in /home/my21to21/public_html/client/includes/smarty/Smarty.class.php on line 1093 Warning: Smarty error: unable to read resource: "default/footer.tpl" in /home/my21to21/public_html/client/includes/smarty/Smarty.class.php on line 1093

This is my Config file... just in case. Going to go try and hunt down a solution in the forums... <?php $license = "WebHost-c69f717d580bb76222eb"; $db_host = "localhost"; $db_username = "xxxxxxxxxxxx"; $db_password = "xxxxxxxxxxxx"; $db_name = "my21to21_whmcs"; $cc_encryption_hash = "5Pe1ViWOA825ikNXmGuknx4R5KyHcQ27w6ZhfMWFKPBTZeHcL2mYqhGlR4TUKLS6"; $customadminpath = "junk"; $templates_compiledir = "/home/my21to21/templates_c/"; $attachments_dir = "/home/my21to21/attachments/"; $downloads_dir = "/home/my21to21/downloads/"; $display_errors = true; ?>

This is in the Control panel Warning: opendir(../templates/orderforms/) [function.opendir]: failed to open dir: No such file or directory in /home/my21to21/public_html/client/junk/configgeneral.php on line 0 Warning: readdir(): supplied argument is not a valid Directory resource in /home/my21to21/public_html/client/junk/configgeneral.php on line 0 Warning: closedir(): supplied argument is not a valid Directory resource in /home/my21to21/public_html/client/junk/configgeneral.php on line 0

Fatal error: Smarty error: the $compile_dir '/home/my21to21/templates_c/' does not exist, or is not a directory. in /home/my21to21/public_html/client/includes/smarty/Smarty.class.php on line 1093

Thanks! OK, something else now.. jeeshe... I just switch the three folders out of public html. Now this pops up when I go to order a product. http://www.startonmonday.com/client/cart.php?a=add&pid=2 I added the 3 lines of code that it said in the config file and the Whmse control panel comes up. Any ideas on why this puppy is blank and just has your by line? Is it not finding the template?

I got it fixed but not before I had GoDaddy do another install. You might want to talk to them about what they are doing there. They are not doing a secure install and leaving the 755 folders out in public html and you might want to tell them not do do installs in a WHMSC folder. If someone gets hacked through this they might blame you guys. Turned out the whole thing was a typo in the server set up that I only found because I figured out that the WHM button was erroring out. I did not see that button or what it is supposed to do in any of the documentation. Is it in there somewhere? Also, is there an easy way to change what this button says and the text in the check button from the control panel or do I have to go find it. Also, is there an easy way to ad text above this explaining what is going on and what will happen. Thanks.

I meant can really just sell hosting services.

Hi John, So, they can't just do a DNS point then? You mean the domain already has to be on my server with WHMSC? If so, then this means that you can really sell just hosting services. You have to include domain purchases. Or am I not understanding this correctly? Thanks!

Module Create Failed - Service ID: 14 - Error: Sorry, resellers are not permitted to create subdomains of the server's main domain But in the server set up, if I click on the whm button it should take me to the login right? I am thinking I am missing something obvious here.... dang it..

Module Create Failed - Service ID: 14 - Error: Sorry, resellers are not permitted to create subdomains of the server's main domain I checked and here is what I saw the most of... Is this because they are not purchasing a domain name and therefore it is assigning them a sub.domain for cpanel?

I have been trying to set up just a Hosting account without any domain options and it sends out link info and such in the emails but when you click on go to Cpanel. It errors out. When I look at the client, it shows a password but no user name in the hosting account and it always goes to pending. No clue as to what I am doing wrong. Been over the documentation and the vids a bunch of times. Perhaps i am missing it or it is not possible. Thanks!

Have you switched from SPBAS to WHMCS? Would be great to hear any feedback you might have. Thanks for you reply. Cheers, Andrew

That is a cool fix, we ran into that problem with several other apps and finally figured out it was the ini file as well. We did not use that command though. Thanks, Cheers, Andrew

Hi, Thanks for the info. I sent Bob to get this hashed out. We have been trying a lot of software lately and he is a bit miffed at me. So his patience for finding things he should be able to find out quickly is a bit short. I asked him to have a report on my desk by this morning, but I can see that is not going to happen. Here are my questions for you. I sent in a request ticket but don't have an answer yet. So here goes. If we have our own branded version of WHMC then this mod becomes branded too? Does this work with IonCube? What is your guarantee with your products? I don't see it any stated anywhere. Perhaps I missed it? We have tried over 20 software products over the past year and 15 turned out to be a complete and utter waste of time and that is why I am asking. I am just a bit hesitant about spending $600 to have a couple team members spend a whole day on a product that could turn out to be a big waste of our time again. So, that is why I am asking since I have to write the checks . It is not the product cost so much as the cost of finding out the big question. Will it work for what we want it to do. Cheers, Andrew