hyperactive

1. a customer ordered a rapidSSL cert today, our first order on new whmcs system. I received this email from whmcs admin about the order, is this normal? The order placed for has received its first payment but an error occured and the account could not be automatically setup on the server Client ID: 55 Product/Service: RapidSSL Domain: Error: Bad User name or Password Since this products server is set to "none" im wondering why i got his error mail. It almost seems like it tried to create the order as a hosting account. 2. After the order came through, i still had to manually change it from pending to accepted. Cant this be automated? We have the automation cron setup and it is running. How do we setup our cron to automatically change "pending" orders to "accepted" so long as payment has been made? 3. I checked into our enom account to see if a new SSL cert is listed in our certificates "manage" tab at enom, and it isnt, i dont think the order went through to enom. 4. I do not see any recent email activity in this clients account, and supposedly the customer is supposed to get an email telling him what to do next to finish the cert setup. There seems to be allot going wrong here with Enom RapidSSL certificate order processes, a nd i need real help on this one.

i know its no biggy and i own a copy of Kayako E-Support. I have a fully integrated live chat, and support system. My review is just that, a review. I love the product 90%...would love it another 10% if it had live chat (without the need of multiple support systems to make it happen). You can tell from initial post im not bashing or flaming the whmcs.... so take what i say at face value. the software claims to be a support solution, but ive honestly not seen any support solutions which lack a basic chat system. Just saying that whmcs would be an all around better product if it had it. Maybe it will be added eventually. who knows.

Actually, that statement included my live chat response which i had not added to post yet. So, 9/10 it stands..

And the one thing i said i would mention later that i could not believe was not in this software......... LIVE CHAT!! I mean seriously, i cant name a single support system out there that lacks live chat, except for WHMCS. As feature rich and great as this is, im shocked it does not have a traffic monitoring and chat panel in the admin... oversight? laziness? who knows why it's not there, but it should be. Add live chat functions to this software, and youll have a LOYAL, and LASTING customer with me and my company. 1. live chat 2. ability to pull visitors from the traffic monitoring pane (spawn live chat sessions). 3. if live chat not answered, let user leave a message in the department they asked for chat in. MAKE ME HAPPY !!! PLEASE!!!

Firstly let me say, that i have been running a hosting company for going on 8 years. In that time i have used Modernbill 3-5, and whmap. whmap just was to featureless to seriously consider running a business on, and well Modernbill was the most buggy, hard to use, crash prone, expensive, no tech support offered package we have ever seen. What i can say about WHMCS.... 1. it WORKS, flawlessly it seems. Besides a few minor issues with email piping and other easy to solve stuff, this product does what it says it does, and does it extremely well. 2. It has almost every feature i can think to ask for with the exception of one, which im so surprised it doesnt have, that i will devote a paragraph below to it. 3. It is VERY user friendly, both for my clients and for my staff, and for myself. 4. It was EASY to install and setup. I never even had to read the installation manual or user docs! 5. With the exception of a few minor bugs, it was SIMPLE to import my clients from Modernbill. Now, since i dont believe in saying all good about a product, and no bad.... 1. So far i have yet to find a way to change the word "Linkpoint" on the customers Invoice, or the word "Linkpoint" on the email templates to "Credit Card", ill have to say this is a bad thing, though im sure theres an easy fix. But i mean, cmon, if a customer pays by credit card, regardless of the gateway, then the invoice drop-down and email templates should say "credit card". Customers have no clue what "linkpoint" is and will not select it since they dont realize its a credit card terminal. 2. So far, if a customers "product" is canceled (his hosting account), he still gets a new bill each month. Im sure there may be a config option for this, but canceled packages should not continue to be invoiced. I know what your thinking, this really isnt even worth complaining over, and your right. The whmcs is AMAZING in my experience, and i would not use anything else now after trying it. However, if these two small points got resolved, i would give this software a 10/10 stars if anyone ever asked me about it. So for now, its a 9/10 Sincerely

there is a joomla component which seamlessly integrates whmcs with Joomla, check it out here, http://extensions.joomla.org/extensions/hosting-a-servers/hosting/9901

to be honest after having the iphone for two years, i must say it is the best phone ive ever had, with the easiest, most user friendly UI ever developed for a phone.....However, constant hardware issues with the screen is what made me switch. I love my new motorola droid, but the iphone still takes first place, my hardware issues aside. but then again this is not an iphone or droid review forum, so ill stick on topic.... MAKE A DROID APP PLEASE!

After having my iphone replaced four times over the last two years, and my wifes breaking two days ago (5th replacement), I have decided to go to a Motorola Driod. Im going to pick it up in about an hour. The ANDROID OS is an open source OS that is not to difficult to learn, especially for you smart programmer types. I would be willing to PRE-PAY the $39.95 for the app if one of you guys over there at whmcs is willing to port a version for the ANDROID 2.0 OS. I mean if 10 or more of us need this app, it would be worth it, you already have the base code form the iphone, porting it should be no problem. Sincerely,

had whmcs for two days, and im getting it slowly but surely. Seems a far cry better than Modernbill 5 which broke almost every other day. 1. Do i have to setup ACL for each reseller plan in WHM, if they offer different amounts of server space and bandwidth? We do not sell by total accounts, but by resource usage. Do i have to set them up in WHM at all? I see under the product edit > module settings tab that you can setup the permissions and resources in whmcs. Or do i have to do both? 2. on the product edit > module settings tab in whmcs, can someone tell me what is what? and how it maps to both a resellers initial cpanel account and his reseller WHM account and permissions? I cant tell whats what on this tab for the most part. This is what we want: All resellers, no matter what reseller plan get an initial cpanel account with 100mb space and 1000mb bandwidth, which they "own" and can upgrade modify once their in WHM. How do i setup the module settings tab on each product to do this, and do i need to create WHM "packages" for each product, or does whmcs do this "on the fly". Sincerely,