deltrumweb

I have the following code on the home page and am trying to login into the whmcs client area. After entering the client details correctly, whmcs says wrong details. The form data is not parsing properly. <div id="login"><a href="support"> </a> <form action="client/dologin.php?goto=clientarea" method="post" name="frmlogin" id="frmlogin"><a href="support"> </a> <table border="0" width="455"> <tbody> <tr> <td class="style31" width="198">Client Control Panel </td> <td width="203"> </td> <td width="105"> </td></tr> <tr> <td><input name="user" value="Username" class="theInput" style="border: 0px none ; color: #ffffff" type="text" /></td> <td><input name="password" value="Password" class="theInput" style="border: 0px none ; color: #ffffff" type="password" /></td> <td> <input src="images/login_button.png" name="Submit" type="image" width="25" height="24" /></td></tr> <tr> <td><input name="remember me" value="" type="checkbox" /><span class="style34"><span class="style35">Remember me |</span> </span><span class="style37"><a href="client/pwreset.php" class="style35">Forgotten password</a></span> </td> <td> </td></tr></tbody></table><a href="support"> </a></form><a href="support"> </a></div><a href="support"> </a></div><a href="support"> </a></div></div> The dologin.php is based in the whmcs folder which is named "client". Please let me know what I am doing wrong !

Update: Okay, I now only have one support department which is hosting@ There is one admin whose email is a gmail address. This admin is assigned to the support dept. In mail config, I have the following setup: System Emails From Email - hosting@ Presales Contact Form Email - support@ And still, I am getting the following error: 17/11/2009 11:10 From: «» Blocked Potential Email Loop This is running every 5 minutes ! I have raised a support ticket so hopefully someone can log in soon to help resolve this issue.

Email received to support email hosting@ from yahoo address but not logged as a ticket in whmcs....this is a piping issue. Piping not working.... I have added for hosting@ & support@ to pipe to |/home/***/public_html/client/pipe/pipe.php in cpanel forwarders. The email is being received at the address but no ticket being raised.

John, Cron has just updated and stil lthe same, here is an extract of the logs: Also, just sent a support email from a yahoo address to test piping and no ticket has been raised ?

Of course ! Okay, have change admin email to a gmail address and have assigned admin to receive support emails. Thanks John

Okay, here is my setup: Admin Email: hosting@ Sales Dept: hosting@ Tech Support: support@ The Admin email is assigned to all depts.

John, Many thanks...I have done that and have the following problems: Blocked Potential Email Loop My cron is set to 5 mins and basically, I have 11 pages of this error logged ! Any ideas ?

Also, I do not receive any email when I am acting as the customer raising the support ticket ?

I have just installed the 15 day trial after a long break from hosting and have everything installed correctly. The problem is that I am testing the support desk to make sure email are being received and they are not ! I have raised about five tickets and no emails have been received. No emails are being held on the server so the problem must be whmcs config problems. I am Admin and am assigned to all support depts. In General Settings>Mail, the email addresses are setup using phpmail with the email address for support and presales entered. The cron job is setup and also, the forwarding for piping pop emails into whmcs. What am I doing wrong ! What else needs to be checked ? Thanks BTW, I have cpanel on the main server with configserver firewall installed however, this should not make any difference as emails are coming in on the correct ports ?