onebeat

Ok i understand the meaing of piping but if i let say pipe my support mail i dont get any mail on my let say outlook.So my real question is what is the meaing of it?

I have created 3 mail accounts (sales,billing,domains) and enter each mail to the there own department. Can you explain me about piping emails? Another issue that i have is related to the mobile addon, i have created ticket as client on support and when i access mobile whmcs as admin i cant see ticket what client created?:roll: