lexam

I also tried using the ID of the custom field (which is not a solution actually, but just to check I tried it) to no avail...

Hi all, I need to use the updateclientproduct API method to update a customfield, but I can't, for the life of me, find how to structure the customfields parameter. I have searched the forum and tried all the suggestions, but none of the works and none of them refers to the updateclientproduct method. I would think that the correct syntax would be: $postfields["customfields"] = base64_encode(serialize(array('custom field name' => 'some value'))); but it doesn't do anything. It returns "success" but the custom field is not updated. Can anyone help? Thanks

Hi all, I have been searching for quite a while for information on this, but couldn't find a solution. As many users of WHMCS, I'm trying to do a little accounting with it. That is, I'd like to also add my cost to the transactions. I don't mind doing it manually, so I've been adding my cost after each transaction is complete in the "amount out" field. Doing so presents me with a correct image of my profit. However, I just noticed (no comments on this please...) that my "gross profit" (I'm no accountant, so please bear with my terminology) is also displayed on the customer's invoice! That is, after the total of the invoice, another line appears with the fees of Paypal and an "amount" field that essentially features my "gross profit". I don't want this to be displayed in the invoice and I really don't understand what exactly it serves. Please provide some solution or help. Thanks

Hi all, I have two questions regarding WHMCS: 1) Is there any way I can "sync" a product addon with the product? I explain: let's say I have product A which is by default sold stand alone. This product has a feature B that the customer can choose to buy either when buying the product or later on. If they buy it along with the product, that's no problem as feature B is set up as a configurable option. What happens though if the customer decides later on that they want to buy it after all? If I set up feature B as an addon, then it has a separate billing cycle, which is not what I want, as feature B doesn't make sense on its own, it depends on product A. Any thoughts? 2) I'd really like to be able to include my products' cost somehow in WHMCS, so that I can get some sensible information our of the monthly income report (for example). Is there any way that I haven't found? Thank you for your time

@othellotech: Thanks! That's what I'll probably do.

Hi all, I know many questions have been already asked about European VAT handling, but I haven't found an acceptable solution yet. So here goes: I have already set up the rules necessary to add 19% VAT (for Greece) for all European countries. Other countries are automatically exempt from VAT so this works and is handled correctly by WHMCS. The problem is that European Based businesses (that provide a valid VAT number) should be exempted from VAT, so I enabled the action hook that already exists in WHMCS which checks the VAT number validity and sets the "Tax Exempt" field in the customer's profile accordingly. What I cannot get is for the tax to be automatically removed during a customer's first order. I'd appreciate any help.