estyles

Thanks John.

Heh yes, I know the dangers of doing this Thanks for the invoice tip, I will try that.

Hi, Just say WHMCS has sent a customer an invoice for the renewal of their domain name and web hosting. When the customer pays and I mark the invoice off as paid, WHMCS automatically increases the due date on both to the next billing period, and also renews the domain name. Occasionally I need to renew the domain name manually, before the invoice is paid (for example if a trusted customer forgets to pay and their domain expires, I usually renew the domain so that their website comes back online straight away and then get their payment). How do I renew the domain in this situation, without having WHMCS try to re-renew it when I mark the invoice off as paid? I know I could delete the invoice and create a new one manually, but I would prefer to not do it this way as it won't change the due dates around. Is there some way to tell WHMCS that the domain has already been renewed, so that it only changes the due date without submitting the renewal?

I ended up submitting a ticket to WHMCS and they helped me sort it out. I had WHMCS set to use the PHP mail() option to send e-mails, which wasn't returning bounces for some reason. I changed it to SMTP and I now receive the bounces as expected. Thanks

I've noticed that if WHMCS sends an e-mail (new invoice, new support ticket etc) to an e-mail address that does not exist, I do not receive a bounce back. It doesn't appear in the mailbox inbox at all. I have tested sending an e-mail directly from the e-mail address that WHMCS is sending from and I receive a bounce back. Is this a setting from WHMCS? I would like to receive bounces for invalid e-mail addresses so that I can try to get a valid e-mail address.

I sent WHMCS an e-mail about this, they responded:

I sent ResellerClub an e-mail about it and they said that it is possible, and referred me to this link: http://manage.resellerclub.com/kb/servlet/KBServlet/faq1236.html Have you guys seen this document before, or is it simply not possible to implement it in to WHMCS for other reasons?

Thanks John, I will send ResellerClub an e-mail asking them to fix it!

I've tried searching but I'm not sure what versions of WHMCS/the Resellerclub API are referring to in the results so I thought I would ask here. Resellerclub recently introduced free DNS management for their domains - does WHMCS support this in their API? Thanks

Ok, thanks

One of my customers is registering a few domains in his billing account for friends. He wants them to all have different contact details on it. Does WHMCS support this at all, or will I have to change the details myself once the domain is registered?

This same thing is happening to me and it's really annoying - it doesn't fix itself and the only way to fix it is close FF including all my other open windows! It seems to mainly happen for me when viewing a domain registration belonging to a client - I assume it might have something to do with the API calls to the domain registrar or something. Does anyone know a fix for this problem?

Thanks for the answer

Is there any way to mass e-mail all clients in a specific Client Group? Thanks

Is there any way in WHMCS to send all users an e-mail listing every domain in their account? I need to show customers our records of their domains so that they can make sure that they are correct. Thanks