What about the SMS charges? who has to pay for them? Works in all countries? thanks.
This can be an expensive affair. Whenever there is a new ticket, a SMS is sent. New Oder, SMS is sent. Payment confirmation, SMS is sent. The cost of each sms is 0.06 ~ 0.12. But I might buy this plugin coz it's really helpful if you can't sit online 24x7 and provide quick support IMO, WHMCS should have this plugin pre installed.
Cheers!