I have version 3.8.1. I have the 'Show suggested KB articles to a user' ticked. I am testing with a logged in user and created a Ticket with the the words which are present in the KB article that I want to have suggested. However, nothing is suggested. What am I doing wrong?
Additional Info:
I am using the Boxes template
The KB article is only available to logged in user
I am logged in when I create the ticket
When a .ORG is ordered by a customer the .ORG domain name is not registered. I am using enom. The error I get is: Invalid Aux Billing information
How do I fix this?