sue@businessitsavvy.com

Hello, I've finally got the email piping at least partly working. Now when a client opens a ticket, they get an email and I get one saying they've opened a ticket. I also get a copy of what they see. The problem I'm having now is that when a client replies to the email, and when I as the admin/engineer reply to the email I get, it just goes to my business email account. I'd like the replies to all ge pasted into the ticket notes. Any way to accomodate this? Thanks in advance, Sue sue@businessitsavvy.com

forget the link broken message, I had typed the url wrong. Just the "ion cub php loader is required" message. Thanks, Sue

I'm on dream host and trying to install whmcs to a subdomain I have there. I've gone thru all the steps at http://wiki.whmcs.com/Installing_WHMCS and have poured thru dreamhost's documentation on running a custom php.ini, but I can't seem to get the install.php file to run. I was getting "Site error: the file /home/suenall/tickets.businessitsavvy.com/whmcs/install/install.php requires the ionCube PHP Loader ioncube_loader_lin_5.2.so to be installed by the site administrator." (yes I added the zend_extension line to php.ini, and modified .htaccess to point to the new php.ini...) now I'm getting "link broken" any thoughts? Sue