NorCal Internet

I sent you a PM Succeed.net.

Not sure if this resolves the OP's issue or not, but for years, even with other billing applications, I've never really cared about the ability to export each transaction from the *billing* software into the *accounting* software. For us, I've always simply printed end of month type reports, by product type, and done manual entries into the accounting software. I've recently changed to just creating a single transaction, "Internet Services", that combines all transactions from WHMCS into one transaction... That's all I need to know for accounting is how much I brought in...Not what each one was... The customer information isn't important to us, in our accounting process... I also wrote a script that takes my transaction export from my merchant account and combines it all into one transaction that I import into Quickbooks. This script keeps track of the charges the merchant takes so that those can be entered as a split transaction for tax purposes. So, now, I take the sum of all non-credit card transaction from WHMCS, enter that, then take credit card transaction exported from my merchant, run the script on it to combine them into one transaction and import it. Two line items a month in Quickbooks. This keeps Quickbooks clean as far as the number of clients... I let WHMCS handle the billing, and just use Quickbooks for tracking the total income/outgo. I do bill other services directly from Quickbooks, but those aren't related to anything done via WHMCS.

This was helpful to me also rmccny! I was having a different, but similar issue. It seemed like when I did a query, WHMCS "Lost" it's connection to MySQL, but I couldn't figure out why... Did a quick search, and found this thread! Thanks for posting this info!

Glad I haven't upgraded to 4.2 yet. Now I'll know to plan for this and keep the 4.1 module on hand.

Ummm... Not sure. The package comes as an ISO and installs the OS and the PBXinaFlash flavor of Asterisk... Check it out at another site that follows the project: http://nerdvittles.com/ 3CX might be fine....But, seriously.... A phone system is not something I would run on a Windows box, much like I wouldn't want to be on a plane that uses Windows for autopilot. I have Windows servers...I use Windows servers... I'm probably more a Windows guy than a Unix/Linux guy...But, certain tasks, e-mail, DNS, RADIUS, Routing, and PBX are more suited for other platforms.

I would not use 3CX simply because it runs on Windows and for cost reasons... As for a Linux option, I would suggest PBX in a Flash. It's Asterisk based (As is Trixbox), includes FreePBX, and is pretty simple to get setup. It also has an active forum. I used Trixbox for years, and it works fine too. I switched my own PBX, as well as all of my customers' to PBX in a Flash, and have been perfectly happy. It's an ISO that installs the OS (CentOS5) and the PBX pretty much automatically. It has MANY security enhancements over Trixbox and seems to run on fewer resources. As for running on a shared server, that depends. I run several (4 currently) PBX in a Flash systems for small (Less than 10 phones) companies, all on one server, using VMWare, although most do it with OpenVZ, or something similar. Again, the PBXInAFlash forums have a bunch of information on this... Your 800 number, or even local numbers, can be ordered from varius VoIP providers. I use Vitelity for most of my PBX installs, but there are several that work well... A little research for providers that fit your particular needs will work wonders. http://www.pbxinaflash.com/ http://www.vitelity.com

I used Nagios for years, but switched to Zenoss a bout a year ago. It's basically the same as Nagios, but a bit easier to config. Really, Zenoss adds a web GUI to Nagios, allowing you set up hostgroups, servers, etc via a browser versus using a command line. I don't really care either way, both work fine...But, the GUI does make it a little easier.

Any updates? Available? Pricing?

Any status as to availaility of this module? Pricing?

This looks very nice! One of the best add-on modules I've seen so far for WHMCS. I would also be interested in this module. Also, in the video, the person mentioned billing based on speeds, with burstable options (95th percentile), we'd be interested in having this option available to this module also. Please do post any information you have on pricing when you get a chance.

If you haven't had any contact from them at this point, shutting them off, if nothing else, will usually generate at least a phone call asking "Why isn't my service working?"... I've found it to be an effective way to get responses from clients... Some times they don't know they're past due, some times they're just testing you to see how far you'll let them go past due...

I think I figured it out... Looks like I need to create my own module, and then set my product to that module. So, let's say I want to create a RADIUS account, I need to create a "RADIUS" module, create the various functions within it, and then set my RADIUS products to use that module. Does this sound right? I can see where this would work for most of my services (RADIUS, DSL, Hosting), but I can also see where adding e-mails may be an issue, at least without having a control panel of some type, where packages can be defined, and the users can add the e-mails themselves, or something can limit the number of accounts they can add...

OK... I had "Module" set to "None" for the product, because that seemed like the correct setting for someone not using a control panel. I set it to "Directadmin", since that didn't really seem to have any underlying settings for a control panel, and now I'm getting the variable list. So, is "Directadmin" NOT a panel? (I guess I could try googling it) and is that intended for building my own actions, or for other custome integrations?

Tried that...Same thing. I think I'm missing something here... Should what i'm adding to actionhooks.php cause a webpage to be displayed when I move a client to "Suspended" and "Save" the change? Should it load a basically blank page, with the available variables/parameters displayed? Or should I be looking somewhere else for that information? I appreciated the help Sparky.

Thanks for the response, Sparky. Here's what I've entered: function actionhook_AfterModuleSuspend($vars) { # This function runs when a module suspension command completes success$ print_r($params); } When I place an account in "Suspended Status", it changes the color of the product in the drop down list, but I'm not seeing a list of paramaters... I'm assuming I'm missing something, or maybe the function isn't getting called because the module suspension command isn't completing sucessfully, and thus not calling this hook?

I searched through the forums, and am trying figure out a few things regarding "Action Hooks". I'm trying to tie WHMCS into various external functions, such as creating RADIUS accounts in FreeRADIUS, e-mail accounts directly on servers (Without hosting panels), etc. I'm in the progress of migrating from OptigoldISP, and already have a lot of automation scripts in place that I'd like to trigger with WHMCS, and it appears Action Hooks is a possible solution. While looking through the actionhooks.php file, I found the "AfterModuleCreate" function, with the remark: "This function runs when a module creation command complete successfully - various variables available"... This sounds like what I'm looking for, but I can't seem to find a list of available variables, other than those on other functions. Is there a list that I've missed? Secondly, is there a way to pass a product to the actionhooks.php process? I could use this to then determine what action to take (What script to fire) within the actionhook module... Is there another way to trigger external scripts, at account creation/suspension/cancelation/unsuspension that will allow actions based on the product? So far, I'm pretty excited to be making the switch. The support staff was great during my initial setup, helping work out a couple kinks. I'm looking forward to getting fully migrated over!