Rockyuk

Hi Everyone, I am hosting my WHMCS on a remote shared host so if my servers go down my main site does not. Anyway i have noticed for a couple of months now that someone is changing the location of my admin folder in my configuration file at least once a week. I have changed the password so many times for my cpanel and ftp etc but they can still seem to do it how is this possible and is this a direct hack through WHMCS itself? Has anyone else experienced this if so how did you solve it? I am running the latested version of WHMCS and running CloudFlare but this is still happening any ideas? Thanks Rockyuk

Hi Briani, Could you let me know the exact line in the script that is querying the remote system/WHOIS please? As my current host is asking because we both can't get the test script to work. Thanks Rockyuk

Hi John, My host is telling me that port 43 is open and the error is still coming up. Due to my site being hosted on a shared environment i cannot confirm myself. Is there a way i can send something the host to prove or disapprove the port is open and they can paste me the output on support ticket? Thanks Rockyuk

Hi Everyone, I have installed a sms addon but now having issues with the number formatting, i need the number format to correspond to which ever country the customer is from with the international dialling code. So if it could be free text in the phone number boxes and not restricted to US format with the . in it. Is there anyway to do this so it can work with my sms addon from the start? I also have Opensrs Pro module installed is this causing the issue or is there a way to bypass all of them? Thanks Rockyuk

Hi Everyone, I have moved servers recently and i am now unable to connect to OpenSRS anymore. I have got the host to open all the relevant ports and i have added the IP's to the API but keep getting the following error "There was a problem connecting to the domain registry. Please check port 43 is open in your servers firewall." Any ideas? Thanks Rockyuk

Hi Everyone, I am getting a strange problem with my support ticket system. Only recently when a client submits a support ticket it show awaiting reply when i log in. When i client on the ticket it then goes to the next screen which says there are no tickets? I have two tickets awaiting answering now and i cannot access either of them? This has never happened before anyone know how to fix it? Regards Rockyuk

Hi CCsupport, I have enabled module debugging but not sure what i am looking for? Also when it creates an account it sets the public_html to 750 not 755 which is throwing up the error. No error showing in the module debugging is that the correct debug? Thanks Rockyuk

Hi Everyone, I am getting this strange error everytime a new account is created? Has anyone else experienced this and if so how did you resolve it as it is happening every single time now? Forbidden You don't have permission to access / on this server. Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request. Thanks Rockyuk

Hi Everyone, Just a quick question i have Integrated the Domain Availability Lookup on my homepage but no extensions are showing how do i fix this please? Thanks Rockyuk

Hi Everyone, I am currently using Opersrs is my registrar and am about to configure the domain TLD's under setup but when inputting the TLD do i put the TLD in as .com or just com? Regards Rockyuk

Hi Everyone, I am trying to set my main currency to EUR but when i try to update the exchange rate it does not change from 1.0000 etc. Do i have to set this up someone else in the configuration or is the default currency permanently set to this figure? Thanks Rockyuk:?: