dahamsta

I'm having this problem too. The problem appears to be that that curl on Ubuntu 22.04 (and perhaps others) used OpenSSL v3 , and that is stricter with connections that v1. That causes connections to the eNom API to fail, I assume because eNom uses older SSL algorithms. So strictly speaking the problem is with eNom, and I'll open a ticket with them about this, but I'm a sub-reseller, they're not going to take any notice of me for this. I thought upgrading my PHP version might help, but unfortunately not. Still looking for workarounds.

Did anyone every resolve this problem satisfactorily? I had Grace enabled but found it caused confusions and problems, so I disabled it again and now the invoices are being deleted again. It's totally counter-intuitive and counterproductive to delete a line item / invoice for a domain that is still billable.

No issues with memory here.

Do POP3 servers throw "internal server errors"? I would have thought the 500 error was thrown by WHMCS in response to the authentication error thrown by Zimbra. However the authentication errors are intermittent, so perhaps it a timeout problem?

Just to add to this, I get these connecting to my Zimbra server, around 10-15 times a day. 400 in the past month, so around 10-15 a day. The error is: Error: Connection error: Can not authenticate to POP3 server: internal server error

The billing contacts had no company name. I did a search of the database for customers with custom billing contacts and a lot of them seem to be accounts that I created for people, to which they added their company information later. I suspect that when they add their information, a new contact is created and that contact is set for billing. Not sure why the company name isn't set in the contact though. I must test the workflow.

Thanks Brian. It's my own mistake unfortunately, someone had set a different billing contact for the customer. I see a few other customers have the same problem, is this a new thing?

The company name is not appearing in PDF or HTML invoices, just the client name. I think this is since 7.6.1, but I'm not sure, I just had it pointed out by a customer today. This is with the standard Six template, but I've tested it with other templates too. It looks like $clientsdetails["companyname"] is not being set. Can anyone else confirm. Is there a new setting for this somewhere that I've missed?

I disabled it in settings and the behaviour appears to have stopped.

I'm having this issue too, it's very frustrating and is causing confusion with my customers. I thought from comments earlier in the thread that enabling grace/redemption without configuring and prices would stop the invoices from being cancelled, but later comments seem to refute this. Has anyone actually stopped it from happening? Any comment from WHMCS on how it will be addressed? The default behaviour for all new features like this should be "the same". New features that affect data should be disabled by default, and notified if necessary.

I saw this on a competitor's site yesterday -- buy plan 1 get 25% off a domain, plan 2 gets 50%, plan 3 gets it free. Can this be done natively in WHMCS?

Perfect, thanks Brian.

Is it possible to force a sort direction on a table in the admin area via GET? I load up expiring domains on a daily basis with the following URL.... /admin/clientsdomainlist.php?status=Active&orderby=expirydate ....however it always loads with domains with the longest expiry times first, so I need to click the Expiry Date column header to bring up upcoming expiries. Is there a hidden sort direction flag I can append to the URL to bring it up that way by default?

Ack, never mind, the defaults are here. Hadn't finished the release notes.

I upgraded to current today and the Client Email Footer Content setting seems to have acquired a load of HTML I don't remember adding, adding links to the website, etc. I assume this was intended to prettify the emails in much the same way the admin emails have improved, but in my case the header doesn't seem to have been updated with the opening tags. I've grepped the source code and the database but I can't figure out where it came from, any help? What's the default in these fields? Were the updated in a recent upgrade?