shaneh

Hi, In the Modules > Servers folder in the latest release (4.5.1) there's now a folder for the Hosting Controller provisioning software but scanning the documentation there's no mention of it. Is this now officially supported? If so, this is great! Is there any documentation or other sources of information to get me started on using it? Any gotchas? Thanks

Hi, When a customer goes to /clientarea.php they see the invoices that are due for payment. If they select more than one invoice or select Pay All it takes them to a mass payment screen. If they select only one invoice and select Pay Selected, they are taken to viewinvoice.php where they must select the payment method from the dropdown. Is it possible to change this behavior so that they are taken to the Mass Payment screen even in they only select one invoice? Thanks Shane

Hi, I've setup a custom payment gateway that is working well except for an error I am getting. "Invoice ID Not Found" When I click on an invoice that's set to use the gateway I click on "Attempt Capture". The payment processes via the _link function. The gateway does not support a callback url but returns a success or failure via an XML response. I use this response to then call the Add Invoice Payment API Call. Once this completes the screen then just displays "Invoice ID Not Found". The invoice is marked as paid but no confirmation email is sent. I receive the same error when I try to manually send an email via Send Payment Confirmation. I checked an the email template is enabled. Is there something I am missing? Thanks

Hi, I've written an implementation of a third party Payment Gateways API and linked to WHMCS. When a customer goes through the order process everything works normally except the last page shows conflicting information. On the top right is says Unpaid and there's a button to Pay Now. Then a line says "Thank You! Your payment was successful." On the last line under Transactions is says "No Related Transactions Found" Am I not returning the correct information from the Gateway Module I've written? Thanks Shane

Hi, I've implemented a third partys credit card gateways' API and everything appears to be working correctly. The only issue is that when a payment is raised successfully it's not written to the gateway logfile. The code is: $results = array(); if($result == "00") $results["status"]="success"; else if ($result == "101") $results["status"]="declined"; else $results["status"]="error"; $results["message"]=$message; # Return Results if ($results["status"]=="success") return array("status"=>"success","rawdata"=>$results); elseif ($gatewayresult=="declined") return array("status"=>"declined","rawdata"=>$results); else return array("status"=>"error","rawdata"=>$results); A failed transaction appears in the gateway log but I'll also need successful one to appear. Right now an empty string is written to the log file so an entry appears but there's no content in it. Any ideas? thanks

Hi, Thanks for that, doesn't appear to work. When I use the function and check the activity log there's a blank entry where the message should be. S

Hi, Is it possible to write information to the activity logs from an action hook? If so, how? Basically I'm using the hooks to connect to a 3rd party API and I want to be able to write the returned messages to the WHMCS logs. thanks S

I knew it was something simple, thanks!

Hi, I'm working the ajax order form, /order and when I filled it out it doesn't give any options for selecting a Payment Method. I've checked the payment gateways and they are all ticked to say Show On Order Form. Have I missed something here? Thanks S

Hi, I am trying to make changes to the invoice template file for my PDF invoices. I need to move the logo and our company address further towards the top of the page but I don't see how to move the address. I can change the location of the logo and reset the margins but the address doesn't change position. Can anyone help with this? Thanks S

thank you!

Hi, Is it possible to modify invoicepdf.tpl to not display the page number at the bottom of the PDFs? Its fine when they are generated automatically but when I generate them using the batch tool it numbers them all in sequence and I don't want my customers seeing this. thanks Shane

Hi, I've search the forums and I don't think this has been addressed before. I've written a script to import domains directly into the domains table in the database. The domains appear to be correct for each client but when I generate invoices for them (by hitting the Generate Invoices link for the cleint) the due date appears as 0000-00-00 even though I explicitly set the duedate field when importing. Am I missing a step here? Should orders be created based on these imported doamins? Thanks, Shane

Hi, Here is a typical senario, A customer has purchased three items with us, a hosting account, a domain name and email services. these are three seperate line items on the invoice. the customer wants to cancel the hosting account and retain the domain and email which we allow them to do. I have already issued an invoice for the original items but I now want to issue a credit note for this and a new invoice for the new amount. how is this done? do I have to cancel the order and rebuild it? thanks, Shane

Hi, As far as know I am using the DirectI module but I'm not sure how to confirm that.

Hi, When I renew a domain in WHMCS DirectI doesn't process it, instead I have to login after, go to Billing->Summary and execute hit the invoice without payment option. I believe I've got everything configured correctly, under Customer -> List I click on the name with the CustomerID that's entered in WHMCS and select List Domains. All the domains appear so it should renew the domain right? Are there any other settings in DirectI/WHMCS that I might be missing here? thanks, Shane

Hi, At the moment when I go to Orders -> Place New Order it only lets me choose the client by their firstname lastname. Is it possible to change this so that it displays the company name instead? Thanks, Shane

Hi, thanks for getting back, Can this promotion be applied to existing clients and orders from the admin area? Shane

Hi, i offer two pricing levels to client for their domains name, if they pay by cash/cheque they pay the regular fee. If the pay by EFT or direct debit they get a 10% discount. the same discount conditions apply for hosting accounts, ssl certs, etc. what's the best way to represent this in WHMCS? thanks, Shane