t9966

We have noticed that when a client pays by credit card, the contact details they enter for the card becomes the default billing profile automatically. The problem for us is these details are then used as the address in all invoices, the problem is there is no company name and people often use personal cards. So we are finding the invoice details are often wrong and cleints dont realise this. Does anyone have a fix, we just want the main profile details to always be used as the invoice detials, even if the billing contact is set to another contact.

Hi We use barclaycard with protx. And we are being charged an extra amount for Non secure card transactions for all continuous authority payments. Is this happening to anyone else? it doesent see right to me.

Hi I was told that amex are being submitted as type c by whmcs but they should be submitted as type e as amex dont support type c. Amex do support repeat though and that is enabled on our account?

HI We are using sagepay direct module and we have a problem with repeat billing Amex cards? We are told you can do repeat billing on amex but amex tell our customers that there payments are failing because we are not submitting the security code on future payments? Has anyone else found this problem?

Hi We use whmcs and protx, im worried about pci complience as we store card numbers in whmcs for repeat billing. Is this setup ok, i guess many of you store the card detials in the system?

How do you all handle credits, ie someone pays then you need to refund part of an invoice, how do you process and account for this is whmcs?

Sage is probably the leading accounting package for businesses in the uk. Im not sure if it can be used in other countries. Here is a link. http://www.sage.co.uk/productsandservices/home.aspx?tid=131865&stid=131937

Hi Yes we are in the uk, we just need to do a monthly export of all generated invoices and get these imported into sage somehow as most of our business is accounted for in sage.

Hi We use sage instant accounts and we need to import all our invoices generated from whmcs into sage every month. Does any one now how this can be achieved?

ok can i merge these 2 databases to make one installation say in a years time quite easily?

Thanks for the replys, can someone give me a bit more details on what i need to do to get mod rewrite working ect.

HI I want to know if the knowledge base pages are seo friendly, i want this to build with 1,000's or articles and want them all to get listed as seperate pages in search engines. Is this likely to happen?

We want to change the branding a little and have diffrent signup pages for whmcs. So the client sides looks like 2 diffrent web sites. Is the only way to do this to have 2 installs and 2 databases? or could i have 2 client sides and one database?

i have disabled avs and 3d secure it on, now when i process a transaction i get this.??? VPSProtocol => 2.22 Status => NOTAUTHED StatusDetail => 2000 : The Authorisation was Declined by the bank. VPSTxId => {A9C78709-669C-F5BD-81EC-0FE71DE24730} SecurityKey => YGQFX4IFWZ TxAuthNo => AVSCV2 => DATA NOT CHECKED AddressResult => NOTPROVIDED PostCodeResult => NOTPROVIDED CV2Result => NOTPROVIDED 3DSecureStatus => NOAUTH

Hi We have been using protx for a while and have now upgraded whmcs to use 3d secure. We use barclays merchant services and have one protx account as barclays say we can use the one merchant id for both transactions. in the payment gateway setup with give the same protx vendor name twice for both places it asks for vendor name. I have a client with a mastercard and i now get this error when i process a payment. VPSProtocol => 2.22 Status => INVALID StatusDetail => 5015 : Card validation failure., The Security Code is required. Any ideas? should this work with just the one protx account, what account parameters should i set in protx admin?