Thanks isdoo,
i have found that setting now. I was just a bit thrown as the menu entrie is now called "Administrators" without the manage in front of it.
Thanks for the help. All is good now.
Hi Matt
I have just installed the trial version today and am also getting the message:
Access Denied
You are not assigned to any ticket departments so cannot view or reply to any tickets
I have looked through the configuration menu and can't see a Manage Administrators entry on my installation. Is there anything I have done wrong?