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introduction We have been happily using and reselling enom domains for almost 25 years now and never had to contact support . And for over a year we have been reselling g suite . So we decided to give it a shot and add enoms email service to a package and integrate their business email service and offer it to our customers. We have developed a microservice a simple solution that creates service and adds mailboxes using their official API As a dealer and client of Enom with over 25 year , we recently decided to actively engage in the distribution of Enom services, particularly the resale of email services. However, as we gradually began to sell these services, we encountered significant difficulties. After one month we have experienced a complete deletion of all mailboxes for all domains , they just expired despite our renewal attempts being set to auto-renew and credits being deducted from the account according to the official manual. While we are in the beta mode and we have created only 30 mailboxes and is not financially significant, we lost all his data and correspondence, What concerns me most is the response from tech support in resolving this issue. Over two weeks, various specialists assured us that someone would contact us or provide an answer and we should wait until the issue is being resolved by the devs, yet the problem remains unresolved. Not only have we been unable to restore the data, but we also cannot recreate all these accounts again. How can we confidently invest in promoting this service if such a fundamental task takes weeks to resolve? What will happen if we encounter similar issues with hundreds or thousands of clients? Here are few simples API requests that we are using: Here is a request example: 1) PurchaseServices - https://reseller.enom.com/interface.asp?command=PurchaseServices&Service=pop3&QuantityUnit=boxes&BillingPeriod=month&TimeQuantity=1&uid=ourid&pw=OurPassword&sld=domain&tld=com&responsetype=xml 2) SetupPop3user - https://reseller.enom.com/interface.asp?command=SetupPop3user&uid=ourid&pw=OurPassword&sld=domain&tld=com&BundleID=1838223&UserName1=oksana.savielieva&Password1=NFTE$ix20240626!&DisplayName1=oksana+savielieva&responsetype=xml After a month just a few days before the we send a request to a customer and if they agree to renew we send a request to eNom 2) For renewing we are using the "SETPAKRENEW" for 1 month ( with API ) Here is a an example: https://reseller.enom.com/interface.asp?command=SETPAKRENEW&uid=ourid&pw=OurPassword&sld=domain&tld=com&bundleid=1838223&AutoPakRenew=1&responsetype=xml The outcome: On 7/23/2024 we have sent renew request (SETPAKRENEW) for add expiration also 1 month (8/26/2024), but it's added expiration to wrong bundleId's. Instead of the ones were trying to renew Our 30 mailboxes have expired with client data lost We are not able to renew them , we can't add expiration (1 month with API), We can't remove them because there is no API to remove mailboxes We can’t create new mailboxes with same name to override Looks like Enom support doesn’t really know how their product API works , they give us false hints that don’t work at the end of the day , they promise us to wait and that the devs will contact us soon There is no resolution for more than two weeks If there is anybody that has experience with enom api , we would highly appreciate any help because we are lost , stuck and frustrated

thx for the advise , i have posted a thread

Hello Community, hope everyone is safe. Could someone please explain to me the logic , how can I set up a reseller with 300 GB of space with ability to create 5 subaccounts and use that 300GB allocated space .. now when i try to do so the reseller can't create accounts because the space is already allocated to the main account https://imgur.com/a/txTg2CI thx in advance

Hello Community, hope everybody is safe. need to preform a few small integration and a customisations with whmcs 7 version that we are using 1. everytime a new user is created by admin or by a registration process a copy is created in our CRM leads section with a use of RESTful api that i will provide 2. everytime a new user is created by admin or by a registration process a copy of email is created in our email marketing section with a use of RESTful api that i will provide please post your quotes thx in advance

Hello Community, hope everybody is safe. i have a task to get every new registered user data , email , name , phone to our crm and email marketing software , what is the best and easiest way to do it ? using the web hooks thx in advace

thank you brian! once again save the day) happy holidays

Hello Community members, i need to do some pdf invoice tweaking including different lines according to clients currency i have been playing around with invoicepdf.tpl but can't find a correct way yo output the "$clientsdetails.currency" . the task is pretty simple if the client currency is USD show this if Euro show that. can someone point me to the right direction ? thx in advance Merry Christmas and happy new year

Hello Community, hope every body is doing good sorry for a dumb question i am sure it has been mentioned here already. i am running ansible playbooks to deploy different apps in unix os. Is there a way to use webhooks or provisioning module , to run ansible playbook after a payment arrived for the product , passing certain variables , like server name , username and password any advices are welcome , thank you

thank you for your help

Hello Guys, is there a way to sync cpanel reseller servers? a small part of our clients are cpanel resellers on dedicated servers that have been created manually i wanted to add a cherry on the top of the cake and sync all these servers to whmcs adding access to cpanel from client area is there a proper way of doing it? thx in advance

Hello, hope everyone is safe is there a way to add new customers to a custom email marketing db , like pass their email after registration ? can this task be managed by a hook ? or is there another way? thx in advance for help and time

Hello, hope everyone is safe and well in this uneasy time. i am having some trouble with my newly updated whmcs version 7.10.2 , cant add cpanel or any other modules in the setup/products or servers , the module drop down is blank in the old version all modules were present , do i have to active them somewhere? thx in advance

Hello fellow community members, hope you are all doing well in this tuff times . i would like to get some inside intel on the wgs vmware module by WHMCS Global Services , i have done some research and read reviews on the marketplace , that got me a bit confused , they are ether very bad or very good, so i decided to find some live ,real costumers that could share some experience. as mentioned in the topic i am into vmware module , any body used it ? thx in advance

Hello, i have a question related to Sequential Invoice Number Format , that i have not been able to solve. I need to adjust WHMCS in accordance with the current system. i have a pattern id - client id , number - invoice number , year - year invoice is issued . the only tags that are currently available are :{YEAR} {MONTH} {DAY} {NUMBER} is there a way how to add a client id into the pattern ? so that whmcs could generate the invoices like: {clientid}-{NUMBER}-{YEAR} is it possible? any help is highly appreciated , thx in advance. thank

Hello i have a promo code that delivers 50% discount on annual purchase domain.com/cart.php?a=add&pid=2&billingcycle=annually&promocode=VPS12 following the link sends costumer to a configuration page where they see a ORDER SUMMARY without applied discount only when they press checkout they see correct price , that really confuses them, so they contact me all the time saying there is an error, the question is how to show them a correct price on Configuration page. thx in advance

yes please, have same issue

Hello {if $langchange}{$setlanguage|replace:"Language:":""}{/if} removes only English but if you switch language the tag still shows , how to remove the variable ? what's the variable name? Regards

Hello i have domain list in Microsoft Excel document , is there a way how to import it ? thx in advance

Hi, I need someone who is capable of integrating WHMCS with ActiveCollab (AC) via a module similar to the cPanel module. I want to automate the signup, payment (in WHMCS) and the configuration of AC (through WHMCS via XML & API ). we allso need a FREE TRIAL signup process The integration will include the following: 1) provide a free trial to AC (AC has a 30 day free trial period) PLUS once payment is made: 1) Take the user data a) their existing account if TRIAL member or b) or create a new account if new member or c) update there email ongoing monthly credit 2) User to select user name & password (but query database if username available) 3) We will also need to send WHMCS confirmation Welcome emails & invoices + login details the same as the cPanel configuration does. 5) ability to void account one the payment is not processd. Please apply only if you have experience in both applications (predominately WHMCS) and know exactly what you are doing. Don't waste my time or yours. Thank you.

Hello i offer a toolbar app to my costumers for download from my hosting website and many of them claim that their antivirus is blocking any downloads from my website , does any body know if seal tested by mcafee solves this problem? please advise thanx in advanced

Hey Guys same question here hot to implement this action hook ? GobalaKrishnan Did you manage to do it? thx

Hello i am trying to create a license addon product related email template that i want to sent to my clients after their order is approved, what is the license key variable ? hope hearing from you soon thx in advance

ohh i was trying to install onto 3.8.6 thx for help

Hey Man grate mod , thx for sharing with the crowd i am getting some trouble with applying it getting this on the output English contentFrench content , even when i am switching the langs i have done all steps 1. added code to function.getlang.php file and uploaded to libs/plugins 2. added {getlang data=$product.name lang=$language} and description to products.tpl file in order form 3. added <English>English content</English><French>French content</French> via admin to my product description no luck please advise Kind Regards