xiaolin

yes, i'm using cronjob piping. i think the cron work fine because i see email in inbox and then it is downloaded and gone. but i see no ticket, and the whmcs log shows nothing the strangest thing is...i have 10 accounts , 9 accounts pipe successfully. only 1 account has problem, also if creating new accounts, it doesn't work too

ah i see thanks very much. hope someone can help me to my thread

why do you say that? it's a WHMCS issue and now i still can't get things fixed. The support is very slow and i raised a ticket from Thursday then until now they can't answer me what exactly the problem is... Please anyone from the support can answer?

I have 10 departments and 10 staffs. Every staff has their own department I’m having problem from only one specific account abc@mydomain.com with the department “ABC" and the problem also affects all new accounts and departments if i create them The problem is… When email send to the department address, I can see email in inbox from Webmail, then WHCMS cron job runs, email disappeared from the inbox, but ticket couldn’t be created. Nothing from ticket import log too..very strange The 9 existing accounts still work fine..they can pipe email into tickets correctly Submitted ticket but seems support couldn't help to solve Can someone help me please Thanks

Thanks Here's the support answer. I posted here if it's useful for someone ----------------------------------------------- Probably the simplest way to handle this would be to do it based on the admin ID which is available in the session. So for example you could do something like wrapping any full admin only output in the following: {if $smarty.session.adminid eq "1" || $smarty.session.adminid eq "4"}...{/if} That way the code between that if statement would only execute and show for admin IDs 1 & 4. More can be added if needed.

any help please?

Hello, I want to customize the admin area, iif a staff is not full administrator, hide some menus for ex. Billing, Addons..etc Can someone provide me the code? Thanks a lot

any idea? i just need to pull out the to-do list

Hi all Is there anyway to move to-do list to the header of every page. so that it can be used as admin notification an staffs will never miss it? Thanks

hello i have lastest version whmcs at another domain name, i want to move all clients data from my old whmcs system to there is there anyway to do that? i think i have to touch the database..import ..export. but can someone give me step by step instruction? thank you

i tested WHMCs with demo account from Resellerclub, im sure that every configs are setuped correctly, parentid, customer id, add funds...etc but whenever i tried to accept a pending order, i get this : Domain Registrar Error Domain Registration Error - NameServer ns2.mydomain.com is not a valid Nameserver i contacted Matt and he said that i should contact Resellerclub for setting up nameserver correctly. i contacted Resellerclub support and they said everything is fine at their end and suggest me asking WHMCS im confused now ! anyone here who know how to fix this problem? appreciate for any help.. thanks a lot

im the second one who like it too

can someone explain to me what is the problem here i copy english language text file and make a new one for my language. then i save it with utf-8 to put my language text. then uploading to server and add new language (choose utf- in admin control panel. then my client area site is corrupted. all texts disappear im appreciate if someone can help me. thank you

whenever i create account. get errors: Server Command Error Curl Error - libcurl was built with SSL disabled, https: not supported! (1) i compiled with easyapache but forget to stick CurlSSL and OpenSSL. how to add these features in safest way without compiling again? thank you for any help

can someone tell me how to create COD payment method for whmcs? im in 15 days free trial so really new with it . need to build it completely before order a license thanks

any answer plz?

hi, to use directi with whmcs, i need to provide 1 customer. This customer will be the customer where all your domains are registered under. so how can other clients can use the resellerclub control panel to manage their domain? and of course their managed dns service, domain/email forwarding if they dont have their own control panel? i dont want to have an automated domain registration, then create another customer and move a domain to their account can they manage all such tasks in their whmcs client area? and if i check the demo mode, what will happens. what is it used for? thankx