anderson.osn

Hello, I would like to "archive" some tickets so they are no longer visible to the customer. I believe it is possible to do this via hook, where the ticket is not displayed in the client area for a specific department ID. Could you help me to create this hook script? Thanks.

Hello, In the WHMCS client area it shows all the user's recent tickets in the standard panel "Recent Support Tickets". Would it be possible to help create a hook that changes this, so that only active tickets appear? That is, tickets with status "Closed" do not appear in the panel of the home clientearea? Thanks.