Rasser

Thanks Brian, As it turned out, we were able to use Configurable options to upgrade products anyway! - I never noticed this option before (and WHMCS didn't adwise in that direction) but in the products upgrade tab, you can tick: "Tick this box to allow Upgrading/Downgrading of configurable options" - Which provides the upgrade options for the customers and automation / provisioning via the normal plesk module. Thanks for your support here.

Hi Brain, Appreciate that you replied to my post! Thing is that I posted a bug report to the WHMCS team the same time as I posted here - and they confirmed that it's not a bug (God knows why) Apparently WHMCS/Plesk users have to handle upgrade orders manually, even though Plesk is build to make these upgrades - and that is perfectly alright according to them. So we will have to make our own Plesk Module to fully automate the customer orders for upgrades.

Hello guys, Be advised! - This is NOT about 'Configurable options' which I see many confused with 'Product Addon'. Configurable Options is working just fine with Plesk for what it is for: Configure a service plan before you buy and provision it. This is about 'Product Addon' which are used to UPGRADE an existing service plan after it has been sold and provisioned on the Plesk server. We use the Plesk module to provision to our Plesk servers and it fails in a very bad way for us! When we try to provision a Product Addon (an upgrade for disk space for instance) which match a Product Addon on the Plesk servers - it returns an error saying that "the domain is already created on the Plesk server" Which means, that the Plesk module doesn't know that it was called from the Product Addon, to upgrade an existing service plan. Steps to reproduce: 1) Create a product plan in WHMCS that match a product plan in Plesk. 1.1) The provisioning works fine, everyone is happy. 2) Create a Product Addon in WHMCS that match a product addon in Plesk, for instance to upgrade disk space 2.1) The provision do NOT work, it fails with domain already exist. No one else have this issue? - Any work-arounds? We cross our fingers for a solutions, as we rather not want to make our own module to take Appreciate any pointers or help 🙂 /Rasmus