Hi Vox,
Thanks for the reply. I have already did this , still issue remained. I think its a default functionality in WHCMS but i dont know why i am facing this issue.
Hello Kian;
Thanks for your reply. I already tried easy way, and i was not able to solve it.
Can you please explain me about in detail about ticket open hard way.
Hello Friends,
Can anyone provide me solution for providing auto reply like "We have received your ticket and we will investigate onto this" for any ticket from customer.
Thanks