michaelross

Hi, Is there a variable that I can use in invoicepdf.tpl that has the template name. I have tried $template but to no avail. Thanks Michael

Using 4.4.2. Just had a problem this morning where the cron option flags weren't recognised by the cron, so the corresponding actions were processed. This happened on 2 sites that I have whmcs installed on. Both same version. Did some checking and it has happened on the last day of every month since starting to use the flags. Michael

I had a problem with the .au whois server. Once you go over 20 queries in an hour you get banned from the whois for 24 hours. There is another whois server that just responds with Available/Not Available. http://www.ausregistry.com.au/availability.php The only problem is I put this server in the whoisservers.php list to search for the word Available and it always returns positive. Is there a way to to use this whois server? Michael

This is a pretty good idea. But if you always had to change the next due date on domains it would suck a bit. What if there was Domain invoice Generation setting under Automation Settings. Different from Invoice Generation. Just an idea.

I am trying to figure out how to do a Refund on an invoice. The total amount was 249 and am giving a refund of 200. I changed the invoice amount to 49. Went to Add Payment on the Invoice and there was -200 in the box, but I could not click the Add Payment button. I then went to the Client Profile and went to Transactions. There I could add an Amount Out transaction of 200 to the Invoice. I went to the Invoice summary page and it still says there is a balance of 200 owing on the invoice, like it doesn't count the Amount Out transaction. Am I doing something wrong? Cheers Michael

I think I get it now. These accounts in the system also are administrators on the site. Cheers for the help Matt and the quick reply.

Alright, so there is no prob with outlook 2007. The reason why it's not importing is because the email addresses that sent the emails have accounts in the system. The status came up as Ticket ID Not Found. Is this is problem or is there anywhere I can change this?

I have been testing the importing of emails into the ticketing system. I first tried piping but was having problems. I decided to change to the pop method but was having the same problems, the email just wasn't getting imported into the system. The inbox was receiving the email and the pop script was seeing the email but it wasn't entering it into the system. I decided to try a gmail account and that worked fine, so I thought there must have been something wrong with my Outlook 2007 emails. I had someone else send emails, they sent one from Outlook 2003 and Outlook 2007 and only Outlook 2003 emails were imported. Could there be a problem with the importing functions?