Zouch

Was the part I was interested in. Ah well, I'll take it to the helpdesk and not work with other users.

As suggested by Bear: Appreciate any help - I could ask in a ticket but it might be useful for others who find their way here

It's nothing to do with the import scripts - it's about generating invoices for customers. FWiW I'll copy and paste my questions...

I don't quite understand the logic on the order page within the admin area. If I create the order when using pro-rata billing I get the first invoice generated correctly to pro-rata to my rules. However on the products and services tab, the next due data is today? Should this be 1st November if that is when the next invoice will be due (albeit raised earlier in accordance with my rules). I decided to create one invoice for their service to date and then bring the client into line in the new system (I can apply part payments, which is great). I'm just unsure which bits to edit - obviously the invoice lines to correct the date and amount. Should the invoice date and due date be changed - which one does the system use for reminders and suspension? What about the next due date? Should I change the first payment amount to be the balance on this ammended invoice? When applying payments, would WHMCS normally apply the transaction fees (I use WorldPay)? I know there's lots of questions, I'm keen to get on and learn this great new system. TiA

Great, thanks, obvious once you pointed it out!

Hi, I can't see any options for creating a reseller account on a cPanel/WHM account in WHMCS, please could someone point me in the right direction? The manual has a blank page and a search of the knowledgebase and these forums reveals nothing obvious TiA

What happens with clients who are paying monthly but who have not had an invoice generated for a time e.g. pay monthly but no existing invoice since June.... Thanks