sdc53

Nobody has an answer or best practice for this?

Hi, We are working on a whmcs implementation and have run across something I don't see in the docs. Here's the scenario: Say you have a major customer with lots of services that wants to cancel one of them mid-term. You want to issue credit for the unused portion of the month, calculating the pro-rate. Our current system does this - how is this handled in whmcs? Do you have to calculate it manually? If so, what is the proper process? Does it ever show up on an invoice so the customer will see the credited amount calculated? Thanks!