Ollyski

Hi Matt Ok, well the invoice should have raised as £16.87 + VAT, and it didn't. It raised as £0.00 - and as paid. It should't have done that. As I said there's nothing I can see that would have caused this? The other invoices raised fine btw!

Hi I've just raised invoices today only to find one problem One client had an invoice raised for £0.00, which when I went onto it, it was marked paid (by debit credit card). However no credit was / is on the account. The recurring amount is set to a positive figure (16.87). So I deleted the invoice and went to raise the invoice again. However, now an invoice won't raise for the client even though he's due for the 10th- so surely that invoice should raise? He is active, as is his package.

Hi Matt So just to confirm, when that cancellation request sits there, the account cannot physically renew or charge them further?

Hi guys I've had a look through the instruction manual on this. When customer requests cancellation, what's the best way to "process" this. I can't see a button, and am unsure as to how to do it so they definiely aren't rebilled. Any help would be appreciated.

This is THE best corporate purchase I've made this year. Modernbill, good grief I miss you like a kick in the balls. So we've been running WHMCS since Sunday. Orders have trebelled. WHMCS is flexbile, so easy to use. It does the job, and it does it well. Simplicity. Having gone through the whole Modernbill / Protx / 3dSecure saga, and effectively losing thousands through the whole thing, WHMCS has cheered me up. It does EXACTLY what we want it to do. The value for money is exceptional. Thank you very much from all here at inx-gaming.co.uk. Olly (a long long term customer)

Thank you for all the help. I will give the import a miss as we rely on the package ID's. However we will setup and start using for new customers. This looks like an excellent product already

I have a payment receipt, just not anything else. Order will be under olly @ (url in my dig) As another small question, for each game server (package) we use modernbill package id. Does WHMCS work the same- i.e. each package a customer purchases has a clearly defined package id in the db? Thanks EDIT: I was being a fool. Found the Download now, sorry! One other question.... Given we use addons on each package, how safe would it be to import a modernbill database? Would it keep the client ID / package ID's the same?

Have just gone ahead and ordered. How long does it normally take to activate, can't wait

Good to see a recommendation from yourself Mr Golding Will download the trial and have a go

Hi all, please pardon my scepticism. We've been badly let down by Modernbill with the whole protx / 3d secure thing. To the effect we couldn't take any new orders, and resorted to using Paypal, hitting 40% of our revenue. It's been a great month. Modernbill seem incredibly casual and don't seem to be in any particular rush to offer 3d secure / protx direct support, and I'm fed up. In effect, all we want is something that works, and is patched properly when a major change takes place on credit card processing. How Modernbill have treated this is horrifying. I have asked when 3d secure / protx will be supported, and they reply "Early September". This was back at the beginning of the month- it's not like it's important! A few questions please, really sorry if they are already answered, I need to make 100% sure we can move over to this product. - Is 3rd secure / protx direct 101% supported? Can we take Maestro, Mastercard, Visa, Visa Maestro Solo? Is there a list of cards that ARE supported? - We currently run a batch daily with recurring payments through Protx Direct. Again, can we run this with no trouble at all, with 3d secure enabled? - Can we automatically charge VAT @ 17.5%, and exclude it for non EU countries? - I understand the product is primarly based for web hosts. Can we use it to sell game servers? inx-gaming.co.uk - please click buy now on the game servers tab (If I am breaking any rules by doing this, please remove!). This is what we have at modernbill at present. We're able to customise the fields and store them in the db. Can we do this with you guys? - Can we skin the order form to match our site? - Our game servers are setup instantly by our own script. Essentially our script queries the mysql database and looks for pending orders that are paid. It then pipes over the specific variables into our own central database. Do we have full unrestricted access to query the database, i.e. modify our current script to work with WHMCS? - When something major changes, such as 3d secure, are you proactive in releasing patches? I'm worried about being abandonded like we were with Modernbill. That's it for now, if you got this far, thanks for reading