JTA

Hello WHMCS users! We're a Television Service Provider and not a hosting company. Due to my countries amazing laws and regulations, I need the "Company" field required as I'm using it for their Social Security Number. (No * i promise, LOL) Anyway, for me as a company I must require it for all online sales for residents on my country, so I was wondering if I could make it a required field for registrating? (I already renamed "Company" to "Kennitala",) Some people aren't filling it out, and it's costing my company a lot of time and effort in calling each and everyone of them and getting the information we need. We try call the customers 2-3 times before we have to suspend their service until they call us or fill out the field. So is this possible somehow? Best regards, Jon from Thor Telecom Iceland.

Hello. When replying to a ticket it shows my name and below "Staff". Is there a way to change this to i.e. "Manager" "Sales Manager" "Technical Manager" etc? Thanks, Jon.