dccmarketing

We've got our WHMCS all setup, but the authorize.net gateway isn't processing payments. We just did a support chat with authorize.net and they said they aren't even seeing the payments being rejected by them, the data isn't reaching them at all. Our hosting provider (SiteGround) installed WHMCS for us. We've double, triple, and quadruple checked the API ID and transaction key for authorize.net and that's all correct. We know the card we're using is good. Our account with authorize.net is good. The WHMCS install is live and we have issues working in it, other than this. The tech at authorize.net is asking us to send a "Response String", but I have no idea where that would be or how to get it for them. Can someone explain why this is working?

We've got our WHMCS all setup, but the authorize.net gateway isn't processing payments. We just did a support chat with authorize.net and they said they aren't even seeing the payments being rejected by them, the data isn't reaching them at all. Our hosting provider (SiteGround) installed WHMCS for us. We've double, triple, and quadruple checked the API ID and transaction key for authorize.net and that's all correct. We know the card we're using is good. Our account with authorize.net is good. The WHMCS install is live and we have issues working in it, other than this. The tech at authorize.net is asking us to send a "Response String", but I have no idea where that would be or how to get it for them. Can someone explain why this is working?