sammyboy

Apologies for reviving an old thread, but I too was having all sorts of headache with this. When trying to set up email via whmcs i kept getting the following error: Email Sending Failed - SMTP Error: Could not authenticate. My Hosting provider confirmed that CSF had nothing to do with this and that the ports were not blocked. I eventually contacted google support and they told me to: -go to admin.google.com, -then ‘Security (Click 'More Controls' at the bottom if you don't see it). -next, go to ‘Basic settings.' -and then Go to ‘Settings for less secure apps.’ -Select the option ‘Enforce access to less secure apps for all users.’ -Save changes. The reason for this is because you’re allowing a non Google product access to your account’s information. Following those steps resolved my issues instantly and the whmcs activity log showed that emails were being sent

I'm having the same issue, but my currency code (USD) looks correct. Any ideas what may be causing this?

Were you able to solve this by any chance? I'm having the same issue.

Ok so this was all a big misunderstanding on my part - I feel a bit silly. In the client profile page, the password field was being auto filled in by my password manager - lastpass. Thats why I was seeing both accounts having the same password. I've disabled the autofilling from happening now for that page.

Thanks for your suggestion Sentq. I will enable Google recaptcha and see how that goes. Regarding the original password which was copied, it was: E@&9K46@F5604126p (I'm only posting it because I've changed it now). If it was a coincidence then bloody hell, that was a very good coincidence. Honestly, to me it feels like the bots/hackers created the accounts just to let me know that they know my password. By the way, yes, I have my WHMCS installed on a shared server. The hosting provider has a reseller plan that includes WHMCS free. Is this bad?

Couldn't figure out how to edit my post above so I'm adding a follow up here: Turns out the password that was used by the bot was exactly the same as my whmcs administrator password. I'm really not sure how that happened. For now I have disabled new client registration, changed the Administrator password and also purchased/activated 2 factor login. Can anyone here please advise how I can stop bots from registering fake accounts? I do want genuine customers to be able to register, so at some point, when i've finished setting up, I will need to enable registration. Or is it recommended to only allow registration with new orders? Will this curb the bots?

Ok I'm not sure if I'm stressing over nothing here, I'm still in the process of setting up my whmcs site and so I dont have any services or products avaialibe just yet. However, I received my first signup yesterday. At first I thought it was just a keen customers, so I emailed them to say we're not quite ready yet. Then a few hours later I got another user registration. I'm now certain these are bots. Whatsmore, the passwords they both used to register are exactly the same. But whats scary is that a section of the password they used contains some of my original password (for my whmcs site). I've since changed all my passwords, but its still very worrying. Was my password compromised? If so how? Under the clients profile > log, I see this: Customer successfully registered with random generated password at (mysite) (myresellerclubid) - User: kamowitzangel-at-yahoo-dot-com - User ID: 1 It states clearly that the password was randomly generated? Can someone please help this noob figure out whats going on? Cheers

Hi, I installed WHMCS on my server where I have a Wordpress site (with an SSL cert). however, since installing WHMCS, chrome shows a lock icon with yellow warning triangle: Your connection to the site is encrypted, but Google Chrome has found something on the page that could be unwanted images or ads. We suggest you don't enter private or personal information on this page. It's probably nothing serious but it's enough to scare potential customers away? Do i need to install a separate SSL certificate for WHMCS even though its on the same server as my site (which has an ssl cert already)

Thanks for the reply Brian. I discovered the app not long after I posted my question, but wasn't sure if it was what I needed. I've ordered it (free), but I have to wait 24 hours for them to manually verify the order. Cant wait to give it a spin

Hi there guys, I'm fairly new to this so please bear with me. I've got a reseller account at resellerclub.com which I have connected with WHMCS. I was expecting all my available TLDs from reslllerclub to be available in WHMCS, but this doesn't seem to be the case and it looks like I have to manually add them as new TLDs. Is this correct or is there a way to automatically import all the TLDs available in reseller club? There are over 100 TLDs (if not more) and I cant imagine having to site there doing it one by one. Thanks in advance.