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The problem is with reseller accounts. This worked fine with PleskReseller module in WHMCS v5. But this module disappeared in WHMCS v6. Now in WHMCS v6 we had to change all resellers from PleskReseller module to Plesk module and this problem happens. There must be some logic in PleskReseller module that allowed multiple reseller accounts to work under the same server, but not anymore. Could you please introduce that logic into Plesk module, or update PleskReseller module to work with WHMCS v6?

WHMCS should implement separate due date for ID protection service and allow to select multiple years after domain is purchased. If customer buys ID protection after domain is registered it is only bought for one year, but if domain expires after 10 years WHMCS will let ID protection expire on the first year since the system has no idea what ID protection due date is.

WHMCS logs into Plesk with email so user can see all subscriptions under that server with same email. Is there anyway for Plesk subscriptions to be independent and login to one doesn't see domains/subscriptions the customer has in the same server?

WHMCS will sends a copy of the renewal notices to the registered name holder as defined in the WHOIS Record for a given domain, besides the whmcs domain account owner. This is a ICANN requirement, but creates a problem because WHMCS is sending e-mails to the final customers and we have many resellers using our WHMCS that are upset. Is there anyway there could be a separate template sent to those emails on WHOIS Record so that we could customize it without our logo and branding?

When you update an invoice either through admin interface or API it doesn't update the client group discount amount. In the database WHMCS knows there's a item of type "GroupDiscount" so it should be able to automatically update that amount when user updates/adds other values in the invoice.

WHMCS has an option to support IDN domains but it's limited to domain check. It doesn't work for domain registration. So basically one can say that WHMCS doesn't support IDN domains. If WHMCS supports IDN domain lookup (it converts correctly to punnycode during domain check) why not pass the punnycode also to the domain registrar when registering? Currently customers can add IDN domains to the cart, pay for them but then you have to manually register them at the registrar but customer can't manage them afterwards in WHMCS, so it's useless. It's just a line of code in the registrar modules to convert to punnycode before submiting the domain (if IDN support is enabled in admin area), I don't think this is a hard task. If domain is not IDN than the UTF-8 to punnycode will not have any side effects so it would be safe to convert all calls to registrar module to punnycode when IDN support is enabled.

Is there anyway for customers to renew their domains without logging in? Or any module that send a special renewal link where customer can pay and renew the domain?

WHMCS should support client group discount override.. Specially in dedicated servers where over time you agree with the customer a different price and ignore whatever customer discount he has. Also in promotions you want a fixed price for everyone and it will add further discount to the customer. Same goes for domains with custom pricing... what's the purpose of a fixed price for a customer group if it will add the groups percentage discount to it?

Nevermind, it's working fine for ordering new domains with that option On.

The problem is that option also blocks ordering domains in Pending status. So if someone orders a domain but never pays for it no one else can order the same domain again. IMHO that option should only apply to domains with Active Status.

Is there anyway to alert staff by e-mail or adding to the To-Do list when a customer pays for a dedicated server and it requires manual provisioning? - - - Updated - - - Nevermind.. just found the Autorelease module after posting this: http://docs.whmcs.com/Auto_Release

We have several customers that try to transfer in domains that are already under our management. Is there anyway to prevent this? WHMCS simply does a check if domain is available, and if it's not it allows the customer to transfer the domain to himself. Then customers receive errors like: Canceled - Domain is already registered in account and cannot be transferred

How do I override client discount for a particular product? I want to give 20% discount recurring to a product for a particular customer that is in a 15% client discount group. Let's say the price is 10€. If I override the price and make it 8€, WHMCS will add 1.2€ as a client discount.

In the Client Profile Summary, WHMCS should allow to move multiple domains/services from one account to another. The summary page already allow to select multiple domains/services and has options to "Mass Update Items", "Invoice Selected Items" and "Delete Selected Items". It could have another button to "Move Selected Items".

But that doesn't create a renewal order, it only generates an invoice? How can admin create a renewal order like the customer does in his client area?