davebenwell
-
Posts
1 -
Joined
-
Last visited
Content Type
Profiles
Forums
Events
Hotfixes
Everything posted by davebenwell
-
[resolved] Ticket attachment redirects to clients area
davebenwell replied to mtk's topic in Troubleshooting Issues
Hi Matt, This did not fix it for us, we have the attachments folder outside of the public area for security reasons and have put the path in the config file and when support tickets are logged, the files are getting put in the folder, but from within the portal, i am not able to access the files within the support tickets. the error i get is "File not found. Please contact support"