Matt, nothing is working! None of my emails get a confirmation back to say a ticket has been opened. And I cannot open a ticket as I get an error.
This is not good, I need to get my issue sorted as soon as possible. I cannot post it here as there is sensitive information included within it.
Also why was my last post deleted?
Below is what I get when trying to submit a ticket,
Forbidden
You don't have permission to access /submitticket.php on this server.
Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.
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Apache/1.3.36 Server at support.whmcs.com Port 80
I have tried submitting a ticket in both FF and IE so its not an issue with my browser.