simplyd

i got a new pop.php file from support, and it seems to have solved the problem

Hi Troy Im also using SmarterMail Enterprise... i wonder if this may be an issue??

Does anyone else have problems when receiving email/tickets from clients who use Macs? these can either be new tickets or responses, but i generally get text cut off and also if there are attachments sent they never appear. anyone got any solutions to this? Thanks

like i said, cheerio and good luck

you said in reply to my original post "Who upgrades a production website without testing the new software in advance? " Insinuating that i am stupid or something?... anyway, this is my last post im not coming back. thanks

yes, very true.... i certainly would not post on these forums again due to the condescending nature and comments of infopro

infopro... who are you??? do you work for WHMCS??? i seen a few of your posts and you just seem to slate everyone.. Not everyone may be the same as you... were all different, you should be a little more accomodating in your outlook and not expect everyone to be a perfectionist like yourself, because thats not how the world is. anyway... i get an email from whmcs saying to upgrade... so i upgrade, they say make a backup, i make a backup... they dont say (DO NOT UPGRADE UNTIL YOU HAVE TESTED IT ON A DEV SERVER) and in any case.. why should I.. like others have said a stable upgrade should be stable... otherwsie why is it called "stable" my original post was only asking what had happened to the support... You wrote: "I agree with this post. Who upgrades a production website without testing the new software in advance?" what are you implying here???

Whats happeneed to whmcs support??? i upgraded to latest version and now i cant take orders on my site... been waiting almost 2 days now to get this resolved.... problem is this is our business and whmcs is the only means of us taking orders... i cant be waiting 24 hours per response... im stuffed... been a client of whmcs for 4 years now and the support has generally been good and quick... so whats happened???