FirstTrader

This is very disturbing. Our experience with WHMCS support was noting like that before. Matt answered all our tickets in less than 24 hours, If it takes 12 days to answer now then they should do something about it.

Hi, We have a WHMCS life time license with an active "support and update" add on, however our support ticket remained unanswered for 4 days now. I sent a reminder two days ago and that remained unanswered too. I am wondering what has happened to WHMCS support team. We have multiple WHMCS licenses and we had other support tickets in the past that has been answered in a timely manner. Anyway our support ticket number is 785995 and we are still looking for a reply. Regards, Farhad