NH-Andrew

It seems admin folders containing fullstops are no longer supported (or there is a bug in 5.2.6 that prevents them from functioning). They have previously functioned without issue.

This doesn't work for me, the search appears but doesn't work on any pages except the home page.

I can confirm this also.

Wonderful, thank you very much!

No one?

Can we change the way the date of expiry is displayed? Currently it's in the form YYYY-MM-DD I'd prefer DD/MM/YYYY as that's how we have it in the rest of the client area. Thanks.

Same here after they applied their work around.

That's the same situation as us.

We're getting a first few Regular FP payments now (ones that were due on the 9th). However Limited doesn't work yet.

Yeah that'd be Antony Sharpe, same guy that said he'd ring be back in 15 minutes with an update and never did. Don't hold your breath!

Thanks for the update! I'll believe it when I see it however...

Every cloud... Well we're now able to receive new orders, we've had two new agreements this past couple of hours so that's working. However it took about four attempts for one client to create this agreement, he received the "no domain" 404 issue, then messages saying "it is taking a long time to process this payment, please click here if this doesn't happen soon" etc etc I was assured I would receive a phone call within 15 minutes to confirm whether the Regular FP run was now going but I didn't get that call. I rang at 16:50 to try and follow up on this only to be told by their phone system that their office was now shut. I can't believe they shut before their advertised time on such a critical weekend knowing that things haven't gone smoothly. I still can't take payments via Remote Admin, same error as I stated before "Invisible not allowed".

I now get: "E,Invisible not allowed" in the WHMCS callback log when I try to take a Limited Agreement payment. Also we've had multiple clients complain they are getting a 404 error when trying to pay invoices, apparently at some point WorldPay is trying to connect to this site: https://www.securesuite.co.uk/wcc/cardfp?op=authenticated-threeDSecureDone&PaymentID=XXXXXXXXXXX which is down. Or sometimes the WorldPay system doesn't put the domain in and is trying to send people to https:///wcc/cardfp?op=authenticated-threeDSecureDone&PaymentID=XXXXXXXXXXX Sigh. Has anyone talked to WorldPay about the above issue? Are they aware or do I need to phone again. I can't believe they haven't tested this basic functionality (being able to process a payment...). EDIT: Just got a phone call from WorldPay, they thought they had fixed the limited agreement problem but as above they haven't. I'm expecting a phone back in a few minutes to see if they've even started trying to take regular FP agreement payments again as the tech wasn't sure(!). Lastly they applied a "fix" to my account to stop the 404 errors (fix = disable 3DSecure ahem).

They failed the night of the upgrade (expected) but also last night (not expected). I just got off the phone to WorldPay: Regular agreements: they know about the delay, and that's all it is. Apparently the FuturePay system had to be stopped for a second time after their estimated completion point hence it's still catching up with all the payments it needs to take. They will happen eventually. Limited agreements: they have had a few phone calls this morning from various people all reporting the same "Account is suspended" error message when trying to charge a Limited Agreement via Remote Admin. They weren't previously aware of any problems with the system but due to the calls this morning they have people looking into this as a matter of urgency and will be emailing me back as soon as they have a fix. Hope that helps.

None of regular agreements went through last night. Looking one of them up shows it was due on the 9th and it is still marked as active. Our limited agreements all fail with the same error as before.

Nope. We use a mixture of regular agreements and limited agreements and both are failing with the same message.

I can confirm all of this also, at least your are not alone in this (thinking positive!). Are we able to establish whether the fix needs to come from WP or WHMCS?

Never seen this problem on Webkit.

Do let us know the outcome of this ticket to Matt. Thanks.

Matt assured me quite a while back now that nothing needed to be changed, this however could be incorrect judging by the problems we're having. I agree it would be interesting to hear if anyone is having success and if so what version of WHMCS are they using?

We are seeing the same thing, however logging into WorldPay and they claim everything is up and running. All FuturePay payments we try and take we receive the message that the account is suspended. We are using WHMCS 3.4.1 Thanks.

You probably downloaded an earlier version of 3.4. I downloaded it an hour after it was released and had cron problems (as did others). I downloaded it later in the day and uploaded just cron.php and everything was fine.

We were also seeing this, download WHMCS from your client area again and upload the cron.php file from this fresh download. Solved the issue for us.

The grey navbar is now bunched up in all browsers I have on my Mac... Andrew

Hehe good stuff Andrew