Hey guys,
I need some help, this has been frustrating me for ages now
I setup my first client, my girlfriends website, i am using this to test whmcs and get it all workin
I setup a product just for her website, i set it to recurring and using paypal
When she paid the invoice she forgot to click subscription.
Ok fine so i assumed every month she would get an email invoice for the next months payment...
BUT she never did get an email asking for the next payment
3 months later she still had no emails...
It seems whmcs is not sending out an invoice reminder every month, nor is it showing in her control panel
It only sent one out for the first months payment
All my cron jobs are set up correctly it seems, the cron updates exchange rates and updates for the domain sync BUT does send out invoices?!
So i clicked genrate Due invoices, and it did generate one! but just one
it didnt back date the previous months invoice which wasnt sent
and then when she clicked to pay the invoice it said the cost was 0.00 as there was credit on the account which there shouldnt be!
I also noticed she cannot click subscription now..
can u only subscribe on the first invoice?
is it possible for me to cancel all her invoices and send out a fresh one which she can then subscribe to for 12 months?
i Still have the problem though where whmcs isnt automatically sending out invoices
wether its for manual payment or to confirm shes paid every month via subscription
is there a way for me to re initialise an email asking her to subscribe
anyone got any ideas as its cracking me up now ive tried everything
many thanks