banch1

Hi there, One of my clients wants to reset a new password, after he filled in a new password and she clicked on "save change" button, but it does't do anything? it shows like the button is un-clickable sign on it, so I had a look at the code and it is disabled, is that normal?, do you think this is causing issues from my template? or the setting in the admin area. I have attached pictures as below. Thank you. Regards banch