odc-victim

That's weird, it's the total opposite of what they told others! - who do you need to fax? ODC? Bluepay? Both??? - how long had you been with them? Where you at the end of a 3yr contract? Thx!

My understanding of how this would work is: During the month of May, you conduct your transactions (if any) and get charged fees accordingly. At the end of the month of May, if Total_of_Fees < $25 then they charge you $25 - Total_of_Fees . Of course, this would be logical, and nothing I've seen so far has been logical!!! By the way, as of 05/03 morning, I have a pending charge of a few cents on my accounts even though I have conducted no transactions this month. I'm keeping a close eye on that. It may be some leftover fees from last month.

When I spoke to Michelle at Bluepay Tuesday morning, she told me to fax to her a complaint at 866 481 8762 Totally different number from what you got... I'm gonna call again tomorrow see what new version of the story they have to feed me. I'm am getting soooo tired of all this...

So... MG told you something totally different from what they told me!!! Great :-( I guess I'll call again tomorrow... Which dept did you talk to at MG?

On Friday, I called ModernGigabyte (home of ModernAuthorize), and they told me they had dealt with the problem with the upstream providers. There will be no minimim charge, and any charge that has occured will be reimbursed. I'll guess we'll find out shortly if that's all true or not. Thanks for all the great info so far!

Hey Roger, I don't know what's going on but I'm not able to see my PM inbox or send PMs! Can you please email me that info to odc-victim put-at-sign-here houseofcaen put-dot-here com Thanks!

Thanks Roger. I signed the agreement on 5/3/2005, so 2yrs ago. I am very tempted to go to my bank and either issue a block on ACH transactions, or simply close my account and reopen a new one, to prevent ODT from transferring the $350. But if I do that, I'm scared they'll put me in the Terminated Merchant File / MATCH file and that would suck long term. It's that or pay the money, hope they never come back and dip into my account, and try to forget about the whole thing as I cry myself to sleep...

Roger, thank you so much for sharing. I am in the exact same boat and I am soooo angry!!! The 2-page document I signed and faxed to them doesn't list anywhere the duration of the contract. Does yours? Also, what customer service phone number have you been calling? I've been bounced around between so many numbers, I don't even know who to talk to anymore!!!!