edgreenberg

Thanks for confirming that I wasn't missing anything. Before I got that route, I'm going to try writing it into the admin notes of the order, via the API. I'll report back if I'm successful.

I'm working on a registrar module for my upstream registrar. When I register, transfer or renew a domain, the registrar API returns an order number. I'd like to save that for followup. If this was a server module, I could define a custom field, but that doesn't seem to exist for domains. I think I might have to add my own table, and update it myself. Any better ideas? Thanks, Ed Greenberg

Trying to code acceptorder. I have things set up as follows: $postfields = array( 'action' => 'acceptorder', 'orderid' => $this->orderId, 'sendemail' => 'false', 'autosetup' => 'false' ); //print_r($postfields); $result = $this->whmcs->CallAPI("acceptorder", $postfields); The activity log says: 08/23/2016 06:44 Running Module Create on Accept Pending Order I would expect that given 'autosetup' => 'false' (I also tried it with false as a value, not a string) that it would not run Module Create. Am I doing something wrong? Thanks, Ed G

When setting up a shared server, I note two types of Plesk modules in the dropdown. Plesk and Plesk Reseller. I have some resellers. Which module do I use. I read an article about setting up plesk, including reseller service plans, but no mention of this module. adTHANKSvance

According to the sample template for domain registrations, the REGISTRAR_GetRegistrarLock function can only return strings "locked" or "unlocked". if the registrar returns an error, rather than a status, there seems to be now way to return such an error. I tried returning false, but the admin area still tells me that the command completed successfully. Any suggestions?

The template I'd like to find is the one that controls the list of tickets. It has two zones... one for assigned tickets, one for unassigned tickets. I don't see this at all. Any ideas?

I got an answer from support on this. When you enable DNS Management, the interface appears for the client, but not on the admin page for the domain. You have to "Log in as client". Interesting that support told me to ask these questions in the forum, but nobody in the forum seemed to know the answer. Hope this helps somebody else.

I'm implementing a registrar module, and I've implemented function registrar_GetDNS(). I've ticked DNS Management in my domain, but I see no interface to display or edit the DNS zones. Am I missing something? Does this even work?

I have a registrar not supported by WHMCS. I am writing the functions for a registrar module. WHat happens when I activate this, and it requests a syncronization. How do I associate the domains with my customers? What else should I expect?

Is there any way to supporess autoresponse for a certain set of email addresses? I.e. when we know it will cause a loop? Thanks, Ed Greenberg

I would like to disable domain sales completely. Is there an easy way to do that?

I have a custom field called "Server Name". In my $params, it shows up as $params['customfields']['Server Name"] I need to put it on a template. I was expecting to be able to do {$customfields.Server Name} but I'm worried about the space in the servername. What's the correct way to reference this? Thanks, Ed G

I keep a bookmark to this page: ...supporttickets.php?view=active&orderby=status Whenever I'm on this or any other page of support tickets, and I reload the page, either by clicking reload or by entering a support ticket and then hitting "back", or even by reclicking my bookmark, the sort order of the page of tickets is reversed. Thus we go from having the good stuff (in process, customer reply, open) on top, to having all the "answered" tickets on the top. This is disconcerting, and it would be nice if it could be addressed.

I would like to extend the knowledgebase with a section that requires that the reader be logged into the administrator area to search or view the categories and articles. This would be our employee knowledgebase. As near as I can tell, I can create "hidden" categories, but they are not protected. I can also create "private" articles, but any logged in customer can read them. Is there a way to create a closed Employee Only Knowledgbase? Thanks, Ed