novamomentum

Well thank guys, this waiting is getting me depress, and having customers not understanding the situation. THey are getting bills but they can't pay them

Do you think I will be able to go to my phpadmin, backup my SQL databases, then reinstall WHMCS and restore the databases?

Something else that I just tried. If I type login.php at the end of the path it shows the login, but after I enter the username and password the path change to dologin.php and is blank. Same thing for the client side.

No, no errors, no nothing. just a blank page. I did the View Source on Internet Explorer and a windows try to open but it close immediatly, but it appears to be blank. I also tried on Opera Browser and indeed it doesnt show anything. Thanks for helping me on this.

What you mean open a ticket with you? Well this is all I got in the configuration file <?php $license = "Leased-xxxxxxxxxxxxxxxxxxxxxx"; $db_host = "localhost"; $db_username = "xxxxxxxxxxxxxxxxx"; $db_password = "xxxxxxxxxxxxxxxx"; $db_name = "xxxxxxxxxxxxxxxxxx"; $cc_encryption_hash = "xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx"; $templates_compiledir = "templates_c/"; $display_errors=true; ?> I replaced the seneitive information with "x"

Yea Sparky I read that a lot here in the forum, but that still didn't work. Thanks for trying to help me guys. At this point WHMCS hasn't responded either. I dont know if I should reinstall everything again.

Thanks for the reponse shohouk but remember I said I can't access my admin at all. Is all blank. SO i can't go to Admin> Setup it doesnt even give me the login.

14 Views an no reply o_O

Ok guys I am a lil desperate here since WHMCS support take their sweet time between responses while my customers are upset at me. A lil of story. I installed the software fine, was working fine, all modules working, emails etc. But I noticed that all emails sent by the system were my hosting reseller dns on behalf on my company name. So definitively that was going into junk email. I changed settings to SMTP and entered one of my email accounts there. I stopped receiving emails. After searching around I changed the port number from 25 to 26 and emails like Invoices, Transactions, Reminders were working fine except all the administrator notifications like Registrant Sync and the WHMCS Report. After searching around I found the Activity Log and noticed that I was getting an error: Admin Email Notification Sending Failed - SMTP Error: The following recipients failed: "myemail"@novamomentum.net SMTP server error: Verification failed for 550-No Such User Here 550 Sender verify failed (Subject: WHMCS Admin Failed Login Attempt) The email that it was erroring out is my business email so I do know it exist, is been working and still working since I opened my company. So I opened a support ticket. The response the gave me wasnt correct since they told me I need to enter an existing email. Then they told me to change my configuration.php file and add $smtp_debug = "on"; which I did. I guess my mistake was that after I entered that code, I was working on placing a Domain Transfer and when I press submit I got an SMTP Error page which included "220-We do not authorize the use of this system to transport unsolicited, " also a bunch of other repeated commands. At this point I freak out, I click back on my browser. Went to the configurations.php and removed the smtp_debug. Came back to the site and it started acting funky, some websites won't load, getting white pages, etc. So I log out and closed my Browser. Now when I access my admin page is a blank page with nothing in it. When I access the client page, it does open but after I logon with a customer account it goes to a blank page with no errors. Again contacted the support. They told me to add the command $display_errors = true; which I did, but it doesnt show any errors either. Still a blank page at both situations. I do need help since I have customers that need to pay and I do have domains pending for transfer. By the way, just so you know how frustrated this is I opened the ticket on 2/20 and only received two response. Can anyone help? Can I just reinstall the WHMCS without losing the configurations and the data?