dmorganhenley

Trying to figure this out, I looked at my configuration.php file and determined that I had my templates_c directory in the wrong location. I moved it and now have access to my admin area. Looks like the problem is solved. Now I have to go in and create all my data over. Unless..... I still have my old database, I wonder if I can move the data to the new db I created when I reinstalled, with less work than recreation? Any thoughts?

After getting antsy about the days passing, I decided to try to reinstall from scratch. I figured that I could re-configure all my product, client, gateways, etc. in a few hours. So, that is what I did. Downloaded my licensed copy of whmcs, uploaded, ran the install wizard, and move directories and changed permissions. When I tried to log into my admin, nothing, zip, nada. This is the address to my admin area. seo-expert-web-design-services.com/whmcs/admin/login.php

Thanks for help. Don't really know which URL would be best for troubleshooting. seo-expert-web-design-services.com/whmcs seo-expert-web-design-services.com/whmcs/thewhmcsboss/ On the bottom of this page, I have an Add To Cart button. seo-expert-web-design-services.com/services/hosting

I have been trying to respond to your last post, but, for some reason, they are not being displayed. Is there a rule against including URLs in replies?

I am getting no PHP errors on the screen. I went to the error log in my CPanel and it was completely blank, should it be? I downloaded the apache log, but did not see anything that looked like an error.

I originally set up WHMCS in an addon domain in my HostGator reseller account. It went smooth as silk, no problems. I later decided to move the addon domain to its own account and acquire a dedicated IP. I backup all of my files from the domain that had the WHMCS installation, my WordPress db and my WHMCS db. naively believing it would only require uploading the files to the new CPanel and databases. After uploading and such, I was not able to get anything except a blank page, or a blank page with the Powered by WHMCompleteSolution link and the "You are logged in as....". I contacted Support and got the lowdown on turning on error messaging and have done so in both my php.ini and my whmcs configuration.php files. Support also adjusted for my new IP and Valid Directory, and HostGator requested my IP be whitelisted. That is when we found that ioncube was not enabled in the new account. Why it was with the reseller account and not the shared hosting account, don't know, guess it doesn't matter. Got ioncube setup, but I am still getting a blank page, now with no error message. After the original support ticket went back and forth a half dozen times, support's last reply was for me to make sure the templates_c directory was read/write by all and if this didn't resolve the problem, visit the forum or read the documentation. Couldn't find any particularly helpful insight with the documentation, so here I am. Any ideas?

When I upgraded to HostGator's reseller account, I had about a dozen addon domains and used one of these for my WHMCS install. I now want to move this addon domain to its own account in my WHM. From what I understand, I will have to reinstall WHMCS when I have the new account setup in my WHM. Does anyone have advice on the best route to take in this situation? I have downloaded the complete file structure to my PC because I had originally imagined it would only take a reinstall of my addon domain files and databases. So, in a nutshell, my primary domain for my reseller's account is NOT the domain I use for the WHMCS install. The domain that I am using for WHMCS is an addon domain that I now wish to move to its own account. I would rather not, of course, lose existing WHMCS client accounts and configuration.