traft00
-
Posts
1 -
Joined
-
Last visited
About traft00
traft00's Achievements
Junior Member (1/3)
0
Reputation
-
I would like the ability to assign a ticket to a specific technician not just their department. Occasionally there are tickets that I would like handled by a specific technician and this feature would be very helpful in accomplishing that. Of note we run a different client portal for another one of our companies and that portal includes this feature. We have found it very useful.