Hey all,
I don't want to bash on the team or anything, but I just wanted to provide honest feedback, and it's been disappointing the past week. I've ordered the integration service on 12/03/2011 00:15 and the integration began on 13/03/2011 13:00. The beginning wasn't so bad, especially getting responses on the weekend, but then I get a response on the 15th for a .zip of the files. Totally cool with me, sending that information should help them out and we should be almost done!
Not quite... I attached the .zips in which it took almost a full business day to change the status to Recd & In Progress. The last response was mine containing the two .zip files at 16/03/2011 01:08. I understand if there's issues or complications with it, it'd just be nice to know so I know that it's being worked on and not just a status change.
If the team honestly started on the integration on the 13th, then I've been waiting about five days for completion. I completely understand that integrating is a bother and takes some time, just a bit disappointed is all. I'll continue to recommend WHMCS and hopefully just consider this bad luck.
Kind regards,
cProg1x