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pippen429

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Everything posted by pippen429

  1. I am beginning to believe that my cron job is not doing the "job". Everything works fine with WHMCS and everyone get's billed when they sign up, but the next month comes and no invoices are sent. I set up the automation settings to send an email 5 days before due date. No email. The due date comes and goes and no email. No past due fees, no nothing. I'm not sure if this has anything to do with it but I recently installed my own WHMCS on another server (I didn't install the one I am having issues with) and I noticed in the activity log that the cron will display what it's doing. For example, it cleared inactive tickets, runs usage stats, sends domain name renewals, etc.. All this is displayed in "Recent Activity" on the admin summary page. It does not do this on my other server which leads me to believe this could all be due to the cron job not performing. I checked the cron script and it looks good.. Not sure what else could be affecting this?? Any help would be greatly appreciated as I am having to manually invoice about a hundred people!
  2. Hi, I have been getting support tickets asking why the clients account has been suspended and/or why they are getting error messages when accessing CPanel. After digging around at why this kept happening, I found that the line in the welcome email Control Panel URL: http://{$service_server_ip}:2082/ Once your domain has propogated, you may also use http://www.{$service_domain}:2082/ it was adding a space at the end of the IP so it would end up looking like this in the actual email that was sent to the client Control Panel URL: http://198.283.33.33 :2082/ And this was causing the error. Any way to fix this? Also I have been having issues with emails not being sent out (particularly welcome emails after the account has been setup and approved) and I have ended up having to do them manually. Any help would be greatly appreciated and thank you in advance.
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