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https://pearstream.com (I do not own this site or services, I only made the custom template)

Say no to crack, Tom. 🥸

Glad to see more customers speaking up about this… it’s a simple, fixable issue. All they need to do is keep allowing the switch: Add ($allow_adminarea_invoice_mutation = true;) in your WHMCS configuration.php . WHMCS choosing a one-size-fits-all strict model is what’s really causing the pain… let us decide if we need to deal with regional compliance and added accounting complexity, not force it on everyone.

From SamP I can confirm this is an issue of which we are aware and that case #WHMCS-25580 is open with our developers in order to have this reviewed for future releases. Unfortunately, I cannot provide an estimated time for completion for this. This is another critical issue present in v 9.x and the longer we operate a business without these 'accounting' features being resolved the bigger the mess becomes. I have also asked in the ticket why the WHMCS staff are absent in these forums since the release of v 9.x and the hosted version of WHMCS.

Glad I still haven't updated from 8.13.1 .... my biggest issue is the lack of ability to edit an invoice. It sounds like there are still many reasons not to upgrade. If they wanted to improve accounting features than add common financial reports like MRR/ARR etc.... relying on Metricscube to supply common reports is silly.

Whats stupid is as a developer this is as simple as adding a checkbox to the config to allow us to choose ourselves. I've never in my life understood why software companies lock you in, instead of giving you the option. You keep increasing prices year after year and you want us to stay with you, but if you keep doing this crap most of your base is not gonna find value in your ever increasing prices.

Welcome to the common sense reasons why were frustrated about WHMCS enforcement of preventing us from editing our OWN invoices we created in the first place. Credit / debit is useless in real world standard practice. If they want to provide a switch to disable editing published invoices or changing status fine, but dont force it on the customer base. That's dumb.

This is one of the most ludacris updates to whmcs I've seen in a long time! If they take away the editable feature I as well am done, been with whmcs for more than 10 years, this would be it for me. You don't get to tell me how to run my business. We have over 400 customers in the system, say goodbye to my monthly fee whmcs if you keep this up. You do realize that most guys in this community that pay you could spin up your replacement in a day or two in chatgpt right?? Only reason we don't is convenience, we have more important things to do, but this is going too far! I'm getting tired of these breaking updates.

A system should be designed to be functional for its paying customers, rather than being dictated by external regulations that may or may not be applicable to all users. Implementing such a feature without a proper disable option is impractical and appears to be an oversight. The current suggested workarounds are ineffective for the majority of standard web design and hosting businesses. Remember, most projects start off with two 50% (published) invoices (deposit and final) from the quote when converted and the final invoice typically gets tweaked for various reasons. This change would prevent that quick 10 second update to it. WHMCS should focus on developing efficient software that delivers value to its users, allowing us to manage legal compliance independently, rather than introducing features that hinder usability.

This also doesn't work for us. In our country (Thailand) you are only not allowed to change/edit paid invoices. Any other type is no problem. We use the "Edit invoice" option a lot. It would be better if there is a configuration option where we can choose which types of invoice could be edited. Or just make some check boxes in the "admin role" page, so that we can choose which type of invoices can be edited.

Thank you for the terrible WHMCS support. This is now the tenth client who has made a bulk payment and the late fee is simply not added to the invoice, and none of the outstanding invoices are automatically marked as paid. I’m not even going to mention the credit and debit issues anymore, because it seems the WHMCS developers themselves don’t even know what they’re doing. Does anyone have a suggestion for another system similar to this garbage?

Yeah this is a nightmare

This new "feature" is terrible and is a fundamental change. This feature does not conform to most businesses and should be an option if there are other regulatory purposes in other countries. It severely limits the flexibility of the system and limits its function. I highly recommend a switch to disable this new "feature".

Hi all, I wanted to let you know that we are aware of this issue and have already logged a case with our development team for review in future releases.