CSM Posted December 14, 2009 Share Posted December 14, 2009 Okay. Having worked with MCS for about a month now, I have come across an issue that is highly annoying, and (Hopefully) easily fixable. When our international clients choose authorize.net as their payment method, the system automatically tries to run the charge when we generate an invoice. Thing is: 99% of all international (Outside North America) transactions fail due to our AVS. We can manually work through the problem, but the issue is we have to take around 5 steps every time their new invoice comes up (switch from mail-in to authorize, go back to invoice, run invoice, reset back to mail-in... go to next invoice, repeat), and the FIRST time it happens, the client keeps getting money put in hold by their bank because they allow the transaction but we kick it back, so we ALWAYS get complaints of double-dipping the client when we really don't. So, my solution request/feedback: Put a radio button next to authorize.net that turns MANUAL submission on and off. This way, we can leave the item setup as Authorize.net, and run the cards manually as we do now, without all those steps (Trust me, it's super annoying when a client gives us 14 invoices to apply manually), and we can avoid the double dipping option. Thoughts? 0 Quote Link to comment Share on other sites More sharing options...
holodyn Posted May 6, 2010 Share Posted May 6, 2010 Did you get anywhere with this? 0 Quote Link to comment Share on other sites More sharing options...
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