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Can't login even with password reset


gohalo3

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Hello All.

 

I hope some of you can help.

For some odd reason, I just can't login to my admin page today.

 

I put in the correct username and password and nothing happens, the page refreshes and brings me the empty login page again. It is not going to the side admin section.

 

I did forgot password and received new password, I tried it twice and nothing happened.

 

Please advise on what I need to do.

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Hi

 

From your description it sounds like the issue is PHP sessions not working on the server. One way to confirm this is to check the keep me logged in button as it then switches to using cookies and then you can see if it logs you in. If it does it won't work fully as sessions are needed for most things but does allow you to confirm if it's sessions being the problem.

 

PHP Sessions are part of the servers PHP. Do you have other PHP scripts on the site that are working ok with logins?

 

Joe

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