webmist09 Posted November 1, 2009 Share Posted November 1, 2009 Hello people. I am setting up a brand new web design/hosting business and have a problem with something in WHMCS. Have Googled to no avail, hope someone can help me. I just upgraded to version 4.1.1. from 3.8.2 but it made no difference. I have been playing with WHMCs for a while to get the hang of it and wonder if this is why I have the problem which is: In the header there is a Downloads page. I have been adding downloads but when you click them on, you get a .404 error page. I have a Category named Templates and uploaded a zip file of Joomla templates and a zip file of Wordpress Themes. I note that the page is renamed "....whmcs/downloads/9/TEMPLATES" rather than just ...."whmcs/downloads/TEMPLATES" but even if I go straight to "..whmcs/downloads/Templates" I still get the error message. How do I and my clients access the downloads? I hope someone can help. thanks in anticipation Judy 0 Quote Link to comment Share on other sites More sharing options...
Mortfiles Posted November 1, 2009 Share Posted November 1, 2009 It sounds like a .htaccess issue. Could you provide a link and maybe we can give you more help that way? 0 Quote Link to comment Share on other sites More sharing options...
webmist09 Posted November 2, 2009 Author Share Posted November 2, 2009 It sounds like a .htaccess issue.Could you provide a link and maybe we can give you more help that way? Hi Morfiles, thanks for wanting to help. I posted to this forum because as I am on a reseller hosting account and paid for a licence through my hosts, I didnt think I was entitled to contact WHMCs direct, but it turns out I am! I have emailed the WHMCs team and I think they will be helping me out, which is just as well as now I have discovered I have some more problems. thanks for your offer however! 0 Quote Link to comment Share on other sites More sharing options...
Mortfiles Posted November 2, 2009 Share Posted November 2, 2009 Anytime Hope you get it solved quickly 0 Quote Link to comment Share on other sites More sharing options...
smaling Posted November 16, 2009 Share Posted November 16, 2009 I have de same problem:| htaccess.txt RewriteEngine On # Announcements RewriteRule ^announcements/([0-9]+)/[a-z0-9_-]+\.html$ ./announcements.php?id=$1 [L,NC] RewriteRule ^announcements$ ./announcements.php [L,NC] # Downloads RewriteRule ^downloads/([0-9]+)/([^/]*)$ ./downloads.php?action=displaycat&catid=$1 [L,NC] RewriteRule ^downloads$ ./downloads.php [L,NC] # Knowledgebase RewriteRule ^knowledgebase/([0-9]+)/[a-z0-9_-]+\.html$ ./knowledgebase.php?action=displayarticle&id=$1 [L,NC] RewriteRule ^knowledgebase/([0-9]+)/([^/]*)$ ./knowledgebase.php?action=displaycat&catid=$1 [L,NC] RewriteRule ^knowledgebase$ ./knowledgebase.php [L,NC]. I hope someone can help. thanks Raymond Smaling 0 Quote Link to comment Share on other sites More sharing options...
drew2world Posted January 13, 2010 Share Posted January 13, 2010 Did you change the htaccess.txt file in the root directory to .htaccess? In General Settings > Other: KB SEO Friendly URLs Tick to enable SEO friendly urls (Requires renaming the htaccess.txt file to .htaccess in the root directory) 0 Quote Link to comment Share on other sites More sharing options...
NetwiseHosting Posted February 28, 2010 Share Posted February 28, 2010 Hi All, Just wondering if anyone found a solution to this as I am experiencing the same issues. I have enabled SEO URL's in the administration section and renamed the .htacces.txt to just .htaccess but I am receiving 404 errors. Any help would be very much appreciated and I will post back if I find a solution in the meantime. Kind regards, Matthew 0 Quote Link to comment Share on other sites More sharing options...
rmccny Posted March 1, 2010 Share Posted March 1, 2010 Silly question, but are you 100% sure that mod_rewrite is correctly installed and working? Also, make sure that you don't have AllowOverride set to None anywhere. I haven't used or installed it in a wile, but I believe if memory serves correctly, that you may want to try adding the following line AllowOverride FileInfo Options to the .htaccess in your WHMCS dir. Just a thought anyhow. 0 Quote Link to comment Share on other sites More sharing options...
NetwiseHosting Posted March 1, 2010 Share Posted March 1, 2010 Hi rmccny, Thanks for the help, much appreciated. I tried your extra code but still no luck, but I have now solved it! After abit more research I have just found that putting: Options FollowSymLinks RewriteEngine On instead of RewriteEngine On solved the issue. But thank you for your help anyway and have a great day. Kind regards, Matthew 0 Quote Link to comment Share on other sites More sharing options...
rmccny Posted March 2, 2010 Share Posted March 2, 2010 lol... Well, I'm glad that I was able to at least steer you in a generally correct direction. Glad you got it fixed! 0 Quote Link to comment Share on other sites More sharing options...
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