Patsjoelie Posted October 15, 2009 Share Posted October 15, 2009 Hi all ... I'm using the integration code "Domain Availability Lookup" on our site. Possible TLD's are .be, .nl, .eu, .com, .org, .net, .info . A domain lookup (no mather what TLD) is very slow. Average around 40 seconds for a lookup. Is this normal behaviour? If not, what could be the reason for this slow performance? Would it be possible to create some kind of progress bar while the lookup is being done? Some kind of spinning circle with "please wait" or something? Thanks for any help on this! 0 Quote Link to comment Share on other sites More sharing options...
thehost5968 Posted October 15, 2009 Share Posted October 15, 2009 have a look in the .tpl file for that page I thought there was a please wait and if not then you could find the place it would need to be in that file and add some custom code for that. but as to how long it takes to do the lookup it depends a lot on the time of the day. you could put a note there also saying like "from time to time are lookup's get very busy so please bare with us please" 0 Quote Link to comment Share on other sites More sharing options...
Patsjoelie Posted October 15, 2009 Author Share Posted October 15, 2009 Hi Simon, Thanks for your reply. I'm afraid people don't wait 40 second for a lookup to finish I just did a check on your site and my site simultaneously and while i get a response with you immediate i'm waiting on my own site for quit some time using the same domain name and TLD. I guess there is something server wide thats not playing well, but i don't have any idea Thanks again, Pat. 0 Quote Link to comment Share on other sites More sharing options...
thehost5968 Posted October 15, 2009 Share Posted October 15, 2009 if you can give a url to your site I will have a look later to day at it 0 Quote Link to comment Share on other sites More sharing options...
Patsjoelie Posted October 15, 2009 Author Share Posted October 15, 2009 if you can give a url to your site I will have a look later to day at it That would be: http://www.carecompany.be You will find a green block at the bottom of the site with the orange title: "Controleer je domeinnaam" (no, it's not swahili, just dutch ). Thanks for the help! 0 Quote Link to comment Share on other sites More sharing options...
awardle Posted October 15, 2009 Share Posted October 15, 2009 On my site I just noticied a customer come in (via provided support) and try and search for a .com domain I then thought I would the domain lookup page and try my own search to only find that is slow and does not work. When i search for any .com domain i get a red message unavailable. The customer has gone now and most likely the sale as well Is anyone else having any issues? 0 Quote Link to comment Share on other sites More sharing options...
thehost5968 Posted October 15, 2009 Share Posted October 15, 2009 What version's are you both using? v3.x or v4.0.x or v4.1.1 0 Quote Link to comment Share on other sites More sharing options...
awardle Posted October 15, 2009 Share Posted October 15, 2009 I was on 4.02 but upgraded to 4.1.1 it all started to work again a few hours later, it was if a server was down where it goes to, to resolve .com names. Still waiting for more info from WHMCS but i definitely lost some business this afternoon 0 Quote Link to comment Share on other sites More sharing options...
Patsjoelie Posted October 16, 2009 Author Share Posted October 16, 2009 What version's are you both using? v3.x or v4.0.x or v4.1.1 Hi Simon, I'm using v4.1.1 thanks, Pat. 0 Quote Link to comment Share on other sites More sharing options...
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