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Credit Card Failed in WHMCS yet the bank still captures the amount


dframpton

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I have clients on numerous occasions attempting to pay an invoice online where their credit card gets declined for whatever reason yet their issuing bank still captures the transaction.

 

Does anyone experience this? Is there a setting in WHMCS to stop this, so if their credit card is denied their bank still wont capture it?

 

I use Authorize.net as the gateway.

 

Any Ideas?

 

 

Thanks

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