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login to control panel via WHMCS Admin


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Hi All, when I goto a clients profile in the admin area and click on products/services, half way down the page theres a link: login into control panel, and below it the users username and password.

 

When I click this link it takes me to : http://businesshostingonline.co.uk:2086/xfercpanel/hostxxlc

 

Where hostxxlc is the username, but when I enter the password it fails to login, but if I check the welcome email and use the link with the same details it works:

 

http://174.132.169.43:2082/

 

Why does the first login fail and the second one works ok?

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