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reseller account email not sent


Jpoke5

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i Use whmcs Version: 4.0.1 and just setup a new server for reseller accounts. everything seems to work fine except the reseller account emails don't get sent and i have to do it manually. I do have the correct mail set for the reseller package and the tick box for disable is not checked. am i missing somthing???

 

also: I noticed when whmcs creates the account it is set as a normal hosting account then i have to go to whmphp and manually upgrade the account to reseller. is this normal or can i some how get it to create the account as reseller??

 

maybe this is why the mail is not sent out but not sure???

 

Jeff

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